Auto req ID: 193186BR
Main Purpose: The purpose of this role is to provide account and operation management for our business. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps. Such services include load optimization, carrier assignment/tendering, capacity planning, proactive issue resolution, load coverage, and customer collaboration on all logistics matters.
Scope: Effectively build, prioritize and manage shipments in a manner that holds carriers accountable to key SOPS and EDI processes. Provide issue resolution and communication to both external shippers/customers and internal PepsiCo locations.
Carrier compliance to include track & trace check calls
Ensure route guide compliance by holding carriers accountable to haul their allotted award
Proactive shipment tracking and customer alerts for known anticipated service gaps
Timely issue resolution
Participate in on-call, after hours as determined based on business needs
Flexible work schedule to include weekend coverage if needed
Ability to manage loads via a TMS software solution
Deliver 95% OTD as measured to the delivery appointment
Select optimal mode of transportation to deliver the right service solution at the lowest landed cost
Ability to effectively communicate with OTR drivers and dispatchers in a constructive manner.
Strong passion for customer service and logistics excellence
Ability to learn and update transportation management system
Ability to effectively interact and build a favorable business relationship with all carriers and customers
Load coverage and account management duties
Ability to operate and flourish in a fast paced environment
Strong team player and committed to teamwork in all situations
Willingness to embrace change and all other assigned duties for the greater good of the team
Relocation Eligible: Not Applicable
Job Type: Regular
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy
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