Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Dedicated inside sales role handling calls from customers wanting to set up new service, transferring service from one address to another, and/or adding a new product to their existing service. Inbound Sales Representatives are expected to sell as many lines of business or ancillary products as possible on each call. Inbound Sales Representatives are compensated based on a 30% commission component in addition to their base salary. Commissions for Inbound Sales Representatives, after completing their training period, are uncapped-offering unlimited, performance-based earning potential.
Responsible for promoting and selling Company products and services that
are both current and emerging. Uses a consultative sales approach to
ensure our customers receive the best value. Must be customer-focused
individuals, able to communicate effectively and display a professional
and positive demeanor. Works on straight forward tasks using established
Employees at all levels are expect to:
you do your job
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
game-changing technology, products and services, especially our digital
tools and experiences
open to new ideas
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our
existing customers via telephone and selling Company products and
clarifying needs, overcoming objections and providing solutions that
fits the needs of the customer.
of ability and seeks to transition it to a sale.
leveraging job aids and support materials as needed.
positive experience for each customer through personalizing sales
and friendly demeanor to customers and teammates.
the best interest of both the customer and company.
listening, problem solving, and responding appropriately.
our products, services, and packages.
other groups, as appropriate, to provide a great customer experience.
applications to accurately and quickly capture required information to
complete a sale.
Acts as a team player committed to growth and development.
Maintains excellent oral and written communication skills, with
demonstrated ability to articulate relevant information and directions
in an organized and concise manner.
pen, keyboard, and mouse.
nights and weekends, variable schedule(s) and overtime as necessary.
Comcast is an EOE/Veterans/Disabled/LGBT employer