Hourly Rate + Monthly Bonuses
We created a well-designed bonus structure; It's simple, hit your monthly goals, get paid for your hard work! As a Call Center Representative at FreightCenter, you will make quick decisions, assist clients by determining their shipping needs, while growing your book of business. In this career, you will connect with clients that ship on a daily/monthly basis and educate them on how to utilize freightcenter.com. In the eyes of your customers, you are their #1 shipping solution, making sure their shipment is picked up and delivered in a timely manner. As a result, creating long-term customer relationships and repeat business.
Develop less than full truckload (LTL) business in North America
Identify new sales opportunities with existing and potential clients
Initiates sales process by scheduling shipments and understanding account requirements
Closes sales by building rapport with potential accounts; explaining service capabilities; overcoming objections
Expands sales in existing accounts by introducing new services
Recommends services by evaluating current service needs
Updates career knowledge by participating in educational opportunities
Accomplishes organization mission by completing related results as needed
Handle a high volume of inbound/outbound calls with an emphasis on service to our customers
Skills that pay the bills:
Open-minded, coach-able and eager to learn!
Computer Proficiency in MS Office products or similar
High level of organizational skills and attention to detail
Team player qualities
Build and maintain client relationships
"Work hard, play hard" mentality
On-site paid training and ongoing career development
Paid time off & paid holidays
Health, dental, vision and life insurance options
401K program w/ company match
Internal advancement opportunities for outstanding performers
Monthly company events
Game room & more!
FreightCenter Inc. is an equal opportunity employer that is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status.