Inbound Sales Development Representative (Sdr)

Twentyeighty Provo , UT 84601

Posted 3 weeks ago



We believe that when you invest in your people, you enable your workforce to carry out every business practice more successfully. That's because what lies between an organization's lofty goals and the desired outcome is often good old-fashioned human behavior. VitalSmarts has identified an innovative approach for enabling organizations to achieve new levels of performance by focusing on the individual.

With award-winning training products based on more than 30 years of ongoing research, we have helped more than 300 of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors. We teach organizations to dialogue safely about any topic, achieve universal accountability, influence behavior change for others, and influence behavior change for yourself.

The Impact You Will Have:

You are responsible for qualifying marketing-generated prospects through the marketing funnel until they become a sales ready opportunity and are handed off to a VitalSmarts Sales Executive. This includes following up with prospects who have inquired about VitalSmarts training solutions through various Marketing demand generation initiatives, including live and online events and digital marketing efforts. You will assess the value of the marketing-generated leads, qualify prospects based opportunity qualification criteria, and determine the likelihood of purchasing. The main responsibility of this role is to generate selling opportunities for the North-American focused Sales team.


A Day in the Life:

  • New Selling Opportunity (Lead) Qualification

  • Qualify marketing-generated prospects on basic selling opportunity criteria through extensive calling and personalized email efforts to the point of hand-off in the form of a set calendar appointment between the lead and the appropriate Senior Sales Executive.

  • Meet or exceed monthly lead targets set by management.

  • Meticulously record activities to maintain lead status accuracy.

  • Follow and suggest improvements to lead generation and management process.

  • Relationship Building

  • Develop strong relationships with the VitalSmarts Sales team, viewing them as your #1 customer and key stakeholder.

  • Build credibility and establish rapport with potential decision makers who express interest in VitalSmarts offerings. Manage professional hand-off of prospect to the appropriate Sales Executive.

  • Department Subject Matter Expert (SME) and Peer Trainer

  • Identify prospecting best practices and share learnings with team

  • Provide day-to-day mentorship to peers


What You'll Need:

  • Bachelor's Degree

  • 1-3 years of relevant prospecting and lead qualification experience in a B2B environment.

  • Proven ability to create sales ready leads with persistent outreach through a mix of extensive calling and personalized email.

  • Proven track record of success in a BDS/SDR role, preferably as a senior team member or team lead

  • Strong sales acumen.

  • Obsession with making customers happy; understanding that the slightest bump in getting started can ruin customer happiness.

  • Excellent written and verbal communication skills, including phone skills.

  • The ability and desire to work in a fast-paced and challenging environment.

  • Smart time management and excellent work ethic.

  • The desire to meet and exceed measurable performance goals.

  • 2-4 years' experience using various selling technologies including: and Outreach experience.

  • A keenly developed competitive nature.

  • The drive to be a self-starter.

  • Fanatical attention to detail.

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Inbound Sales Development Representative (Sdr)