In Store Branch Manager Nmls 1 - Meijer - Mchenry, IL

US Bank Mchenry , IL 60296

Posted 2 months ago

The In-Store Manager is responsible for managing and anticipating the needs of the branch, including driving sales, stellar customer service, complying with regulations and policy requirements, and facility management. In-Store Managers actively coach other employees, as well as lead indirectly by example, fostering a customer-centered branch environment. Other responsibilities include people management, expert product and service knowledge, partnership with other areas of the U.S. Bank and the retail store management in which the branch is based. In-Store Managers are also accountable for upkeep of the branch balance sheet and financial statements, and branch profit and loss. In-Store Managers are empowered to effect real change at work, in personal lives and in the community.

At U.S. Bank, you'll get the incentives, support and tools you need to meet your goals and build a meaningful career. We reward top performance and ethical team players. Incentives are based on sales referrals, branch growth and customer satisfaction. In-Store Managers have flexible schedules that may include weekends (depending on branch location).

We're looking for people who want more than just a job who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Two or more years of experience in sales, retail or banking environment, including sales management, customer experience and relationship management

  • Minimum one year of supervisory experience

Preferred Skills/Experience

  • Thorough knowledge of the bank's products and services

  • Basic knowledge of regulatory, policy and compliance issues

  • Good knowledge of retail product philosophy, policy, procedures, documentation and systems

  • Thorough knowledge of teller and platform functions

  • Good analytical skills necessary to evaluate credit requests, prepare budgets and determine trends in a given marketplace

  • Strong background in retail sales and sales management practices

  • Ability to proactively solicit new business

  • Effective leadership, interpersonal and negotiation skills

  • Excellent interpersonal, verbal and written communication skills

  • Excellent customer service skills

  • Ability to manage multiple tasks/projects and deadlines simultaneously

  • Ability to resolve complex problems with minimal guidance

  • Working knowledge of employment practices

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Personal Banker Mchenry IL Mchenry Branch Part Time 20 Hours Bilingual Spanish Required

Jpmorgan Chase & Co.

Posted 2 months ago

VIEW JOBS 10/30/2019 12:00:00 AM 2020-01-28T00:00 Personal Banker - McHenry, IL - McHenry Branch Part Time 20 Hours Bilingual Spanish Required Req #: 190100851 Location: Mchenry, IL, US Job Category: Branch Banking Job Description: At JP Morgan Chase, we have a strong commitment to diversity and inclusion and an obsession for helping our clients, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. If you're passionate about providing education and advice to improve the financial lives of our clients – and want to join a great team – then join JP Morgan Chase. As a Personal Banker at Chase, you're at the forefront of delivering an exceptional experience for our clients. You'll build and maintain long-lasting, meaningful relationships with clients by resolving their issues and engaging them to understand their specific financial needs. You'll also provide tailored advice and solutions to help them reach their goals. Using cutting-edge technology, you'll show clients that they can bank how, when and where they want. And, you'll have the opportunity to take ownership of your career through a variety of cross-training and development programs. Responsibilities: You'll contribute significantly to the success of the branch and helping clients by: Providing strong customer service, offering advice and sharing products and services to help clients meet their financial needs Engaging clients and warmly welcoming them using the client name, whenever possible, and thanking them for doing business with Chase Making clients feel appreciated and being their advocate Listening carefully and assisting clients with their questions or issues Showing initiative and proactively preventing problems for our clients Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs Making customers lives easier by sharing and setting up self-service options so that they can access their accounts how, when and where they want Opening new accounts and assisting with transactions as needed. Desired Skills: * Deliver exceptional customer experience by acting with a client-first attitude * Ability to make personal connections, engage and educate clients, ask open-ended questions and listen to establish trust and build lasting relationships * Display confidence with clients when sharing advice, product knowledge and solutions * Possesses drive, initiative and knowledge to provide financial options for clients using a consultative approach * Excellent communication skills – in person, over the phone and through email * Proven ability to tailor features and benefits of products and services to clients with differing needs * Ability to educate and connect clients to technology solutions * Operate within established risk parameters/tolerances, and meets internal/external risk and compliance obligations, including completion of required training * Professional, thorough and organized with strong follow-up skills * Engage and partner with team members and other lines of business to offer most appropriate solutions * Ability to learn products, services and procedures quickly and accurately * Minimum 6 months customer service experience is required * Preferred experience in: * Retail banking * Financial services * Consultative customer relationship role in a related industry, with proven success in establishing new clients, deepening client relationships and delivering results * College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required * Ability to work branch hours, including weekends and some evenings * To be considered for this role, you may be required to complete a video interview powered by HireVue * Desire to obtain FINRA licensing (SIE, Series 6/7, state registration and Life licenses) is preferred * Compliance with Dodd Frank/Truth in Lending Act* * Dodd Frank and Safe Act: This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx To be considered for this role, you may be required to complete a video interview powered by HireVue. Please allot 15-20 minutes for this step. Jpmorgan Chase & Co. Mchenry IL

In Store Branch Manager Nmls 1 - Meijer - Mchenry, IL

US Bank