In-Room Dining Server

Job Summary

Join the Westin Family Today!

Full benefits available (medical, dental, vision, 401K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more! See below for details! Starting pay rate for this position is $15 per hour + tips In-Room Dining is available for our guests 6am to 11pm, every day. We are currently seeking a PM, In-Room Dingin Server. Shifts are generally 3pm to 11pm. Weekends are required.

The In Room Dining Server is responsible for taking food orders for hotel guests over the phone, preparing the orders, and delivering to the guest in their room in a timely manner. The In Room Dining Server will prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• TiPS certification required (will be provided by the hotel within first month of employment)

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful high pressure situations.

JOB RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.

• Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.

• Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.

• Ensure that the room service area and Cafe wait station is kept clean and tidy.

• Follow Aimbridge Hospitality's portion control and checking procedures precisely.

• Be familiar with the operation of the P.O.S. system.

• Carry out cashiering functions in closing checks and servicing the guest.

• Follow all state liquor laws.

• Maintain a warm friendly demeanor at all times.

• Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.

• Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can re-energize in our state-of-the-art Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan