In office or Remote Working Director of Team Member Listening (People Analytics)
Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.
Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact nearly 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to both the leaders and the team members who elevate and nurture the Target guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement.
About the Role
As the Director, Talent Analytics & Team Member Listening (People Analytics) you will lead and team and develop and define the short and long-term team member listening strategy for candidates, current and former Team Members, and external stakeholders. You will lead a team of consultants to identify the relationships and trends in data, as well as factors that could affect the results of research. You will translate insights into strategies and stories, delivering executive presentations that influence business and HR initiatives as well as areas of focus. You will run and implement our enterprise listening moments and perform analysis to identify trends used for actionable insights and workforce decisions. You will be a strategic thought partner across the HR ecosystem to understand and support functional team health and sentiment needs, providing solutions and recommendations to drive high-performing teams.
The ideal candidate will:
Have 10+ Years' professional experience in Human Resources, Consulting, People Analytics / Talent analytics and/or Organizational Psychology domains with 5+ year's leadership experience.
Have a proven record with senior leader stakeholder management and presenting data & insights in a compelling way.
Possess a passion for enabling thoughtful & meaningful experiences.
Be a continuous learner and an innovative thought leader that is able to set strategic direction and execute against it.
Exude passion for leading and developing a team.
Accountable for programs, policies, people and process related to Team Member Listening
Responsible for team leadership including all talent routines
Participates with other senior leaders to establish strategic plans and objectives
Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
Participates in development of methods, techniques and evaluation criteria for projects, programs, and people
See beyond the data to identify solutions that will raise the bar for all things Talent-related
Externally focused and understands concepts of listening, analysis, predictive analytics and trend analysis to inform current and future work
Leverages independent judgement in obtaining superior results
Partner with peers in Reporting, Analytics, and the broader talent analytics team to define projects
Promotes an inclusive and digital mind-set (e.g., values, principles, and practices) across the organization to utilize analytics that enable the workforce and create value for the business
10+ Years' professional experience, preferably in Human Resources, Consulting, People Analytics / Talent analytics and/or Organizational Psychology domains with 5+ years management experience
Experience leading a team remotely
Superior analytical skills including problem solving, attention to detail and clear communication of complex analysis
Mastery level Business Acumen; able to understand the business and are able to influence at the most senior levels
Superior consulting skills; can define the right business problems, manage complexities and affect change
Excellent Communication skills; can tell stories, engage people and inspire action
Ability to influence at all levels within the organization
Relationship curator - shapes constructive working relationships, builds rapport and respect by active listening, negotiation and discussion
Organizational navigator - uses knowledge of organizational structure and business to identify and prevent conflicts and understands how roles, products and services relate to HR technology
Superior detail orientation, organization, and analytical skills
Thrive on simultaneously managing multiple responsibilities
Works hard, but can laugh and have fun in the process
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.