In-Home Care Director

Korean Women's Association Spokane , WA 99201

Posted 4 weeks ago

Korean Women's Association (KWA) of Tacoma, WA is seeking to hire a full-time In-Home Care Director in Tacoma, WA. Do you want to align yourself with a nonprofit social services agency that is dedicated to making life's transitions a little easier?

Are you a strategic leader interested in the needs of multicultural and multilingual people? Do you want to work for an organization that has deep roots in the community? If so, please read on!

This nonprofit social services management position pays a competitive salary commensurate with experience. You would also be eligible for excellent benefits including health, vision, free dental for employee and family, life insurance, generous paid time off (PTO), 10 paid holidays, tuition reimbursement, a wellness program, and discounted gym membership as well as maternal, paternal, and adoption leave. If this sounds like the right social services management opportunity for you, apply today!


Registered as a 501(c)(3) nonprofit organization in 1979, we are recognized for our commitment to the community, ability to reach and provide services to marginalized groups, and capacity to serve various segments of Washington state's diverse population. From the beginning, our founders knew that social services for diverse communities, regardless of race or ethnic background, through education, socialization, advocacy, and support are critical to maintaining the diverse fabric of our communities.

Through the decades, we have developed numerous programs and services to serve the needs of multicultural and multilingual individuals and families in Western Washington. Thanks to our community partnerships and generous grant funding, we currently provide support and services in the areas of senior wellness, in-home care, benefits enrollment, citizenship, affordable housing, and community health navigation.

Our staff is built on the core belief that everyone deserves support when navigating the difficulties of life. In order to hire and retain people that share our values of honesty, service, and excellence, we provide an excellent compensation package along with a positive work culture.


As an In-Home Care Director, you are responsible for our largest department in personnel count and revenue generation. Under our CEO, you lead a multicultural and multilingual team of managers, supervisors, administrative assistants, and caregivers located in 12 Western Washington KWA HomeCare offices. You are conscientious about assuring quality community-based care with contractual compliance as you oversee the daily operation of our in-home care department.

With the assistance of the HR department and your Regional Managers, you recruit, select, hire, and train supervisors. Using your exceptional leadership skills, you oversee the Regional Managers who are responsible for supervisors, inspiring them to provide the best possible care to our clients and caregivers.

Through careful monitoring and analysis, you recommend, evaluate, develop, and write policies and procedures related to client care practices, agency administration, and agency fiscal operations. With attention to detail, you ensure that all staff and client files are kept up-to-date and accurate.

Under your management, employee payroll is completed in a timely manner with a commitment to proper and regular communication between the Finance Department and KWA HomeCare Department. In fact, using your excellent communication and interpersonal skills, you facilitate communication and collaboration between all departments and staff members with the ultimate goal of continually improving our in-home care program. You feel great about the important role you play in impacting the lives of so many families in our community!


  • Bachelor's in public or business administration, healthcare, social services, or a related field

  • At least one year of experience in social services

  • Proficiency in Microsoft Office Suite including Excel, Word, and industry software

  • Ability to analyze financial and statistical data

  • Ability to pass a background and reference check

  • Current Washington state driver's license

  • Current auto insurance

Seven years of progressive management or supervisory experience including serving vulnerable populations is preferred but multiple factors will be taken into consideration. Software implementation and data management experience a plus!

Do you work well with people from diverse backgrounds? Are you able to manage your time and prioritize tasks effectively?Can you work both independently and as part of a team? Are you respectful of confidential information? If so, you might just be perfect for this In-Home Care Director position at our nonprofit!


If you feel that you would be right for this In-Home Care Director position at our nonprofit, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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In-Home Care Director

Korean Women's Association