Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This position reports to the Director of IMS Service Delivery over Leveraged Infrastructure-WTO Global Trading.
What you will be doing
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
Controls user access and passwords.
Proposes and implements system enhancements that will improve reliability and performance of system.
Monitors usage and performance.
Trains personnel on system usage.
Troubleshoots server, software and hardware issues.
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
Researches, evaluates and recommends software and hardware products.
Supports Web access and electronic messaging services and maintains a secure systems environment.
Provides new hardware specifications to users based on application needs and anticipated growth.
Other related duties assigned as needed.
What you bring
Bachelor's degree in technical discipline or equivalent combination of education, training, or work experience.
Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices
Effective analytical, problem solving, installation and maintenance skills
Ability to work independently as well as within a team
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees, vendors, clients and public
What we offer you
A variety of career development tools, resources and opportunities
The chance to work on some of the most challenging, relevant issues in financial services & technology
Time to support charities and give back in your community
A fantastic range of benefits designed to help support your lifestyle and wellbeing
Great work spaces with dedicated and motivated colleagues
Fidelity Information Services