Import/Export Coordinator II

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Job Overview

Position Summary:

Import-Export Coordinator will be responsible for handling and overseeing all aspects of import and export operations, ensuring compliance with regulations and optimizing logistics efficiency. They will communicate with multiple departments, including Customer Service, Planning, Shipping, Project Management, Purchasing and Trade Compliance, as well as external stakeholders such as vendors and customers to assure seamless logistics process.

Responsibilities

Essential Functions/Responsibilities

• Coordinate import and export shipments, including documentation, customs clearance, and transportation arrangements.

• Prepare required export documents, including Commercial Invoice, Packing List, Shipper's Letter of Instructions, Certificate of Origin, and other as needed.

• Ensure compliance with import/export regulations, including tariff codes, trade agreements, and licensing requirements.

• Communicate with freight forwarders to obtain quotes, book shipments, monitor shipment schedules, track deliveries, and resolve any issues or delays in a timely manner.

• Create document packets for customers and send timely pre-alerts. Respond to customer inquiries and concerns.

• Troubleshoot shipping issues.

• Assure proper recordkeeping of import and export documentation.

Qualifications

Competencies

• Strong verbal and written communication skills and attention to detail.

• Ability to work both independently and collaboratively, as well as under pressure, in handling multiple competing tasks simultaneously.

• Ability to establish and maintain cooperative and effective working relationships with others.

• Meticulous and thorough record keeping.

• Excellent problem solving, strong analytical skills and sound judgment.

• Ability to take on responsibilities and challenges, be self-motivated, persistent and results-oriented.

• Ability to effectively use Outlook, Word, Excel and PowerPoint.

Education and Experience

• Bachelor's degree preferred.

• Minimum of 2 years of experience in import or export handling, preferably with a manufacturing or freight forwarding company.

Work Environment

This job will operate in a professional office environment and will require the routine use of standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

While performing the duties of this job, the employee will be regularly required to talk and hear. Specific vision abilities required will include close vision and ability to adjust focus. This job will also require the ability to lift files, open filing cabinets and bend or stand on a stool, as necessary.

Environmental Safety Requirements

• Complete safety training requirements

• Participate in other training as directed by the company or manager

• Wear Nikkiso approved PPE as needed

• Ensure all safety requirements and PPE requirements are enforced as needed

Failure to comply with safety requirements may result in disciplinary action, up to and including termination.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.