Import/ Export Operations Specialist

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets. Phibro's revenues are in excess of $820 million, and are supported by over 1500 employees worldwide.

Phibro's Ethanol Performance (EPG) business helps to optimize customers' plant operations through the highest quality products.

The Import/ Export Operations Specialist is an integral part of our Customer Service team based out of our US - Teaneck, NJ site.

Position Details

The Import Export Specialist is an integral part of our operations team based out of our Teaneck, NJ office. This position is key to the global sourcing and logistics of any required product or service for our Performance Products Division, which consists of Phibro Ethanol and Phibro Chem businesses.

Key Responsibilities

Strategy and Development:

Contribute to the creation and implementation of best practices in supply chain operations using strategy, innovation, and resourcefulness to achieve continuous improvement in striving for operational excellence.

Job Responsibilities:

• Product stewardship: manage product forecasting, inventory, purchases, logistics

• Purchase Order Entry/Fulfillment: delivery on-time in full, to pre-requisite quality in the most cost-effective manner possible

• Vendor management: Suppliers, tollers, forwarders, drayage providers

• Import/Export Coordination: Ensure timely clearing, discharge, delivery, document preparation and workflow for all orders

• Monitoring shipments, costs, timelines, and productivity

• Provide product support to external and internal customers and suppliers

• Analyzing and optimizing supply chain procedures

• Regulatory compliance within business operations, warehousing, and transportation

• Address and resolve supplier complaints and/or quality issues

Key Competencies

Accepting Direction

Accountable

Attendance and Punctuality

Attentive Listening

Championing Customer Needs

Collaborative

Committed

Communicating Effectively

Customer Service Orientation

Delivering High Quality Work

Demonstrating Initiative

Detailed Oriented

Following Policies and Procedures

Managing Time

Prioritizing and Organizing Work

Problem Solving

Showing Caring and Understanding

Skills

Ability to maintain a positive attitude and treat each client and coworker with courtesy and respect.

Able to handle client complaints with calm demeanor and professional attitude.

Develop and maintain relationships with internal and external clients.

Excellent Written and Verbal Communication Skills

Basic analytical skills.

Must be proficient using Email, phones, cell phones, and office equipment.

Proficiency in Microsoft Office Products

Advanced organizational skills.

Education & Experience

• Bachelor's degree in supply chain management, business, operations engineering or similar degree areas

• Minimum of 3-5 years' experience in supply chain, import/exports, demand planning, or related roles

Physical Requirements

Required to sit frequently

Required to talk or hear constantly

Required to walk frequently

Required to stand occasionally

Required to bend frequently

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Animal Health & Mineral Nutrition

Division: Ethanol Performance Group

Department: Customer Service

Location: US - Teaneck, NJ

Work Schedule: Monday - Friday (Standard Work hours)

Weekly Working Hours: 40.00