Caselle, Inc. Provo , UT 84601
Posted 4 weeks ago
About the Job:
Caselle is looking for a self-motivated, detail oriented individual to assist our Implementation Department with client software implementations. This process includes assisting with data conversion team with comparing and balancing of two systems. Problems are then identified and corrected. Once conversion is completed, then Client training is the next step. This is done in a Pre-Live situation prior to going live with the new software as to identify any areas still needing improvement and/or correction. A proven ability to manage workload in a fast paced, challenging environment. Client, department, and company success is always the end goal.
Essential Duties and Responsibilities:
Assists customers in preparing files to be ready for conversion
Problem solve and work with our Customer Support Team to provide accounting and software solutions
Support Caselle customers with their day to day questions on Caselle software through their implementation
Customer Training by phone, video, and when necessary onsite travel for training, and training in Caselle offices in Provo, UT
Reviewing and help format client forms used within several accounting and financial and billing applications (bills, checks, invoices, financial statements)
Provide detailed notes of what has been accomplished and where you are at in your daily tasks and projects
Provide excellent customer service which will require patience at times
Assist in setup and creation of databases for add on applications, and training
Other general functions
Experience and Skills Qualifications:
Associates Degree in Accounting, related field or equivalent; Bachelor's degree preferred
Experience running a payroll system, or payroll operations
May be fresh out of school, or have one to three years of experience in an accounting role
Excellent organizational skills
Strong verbal and written communication skills
Self-motivated, customer service-focused, and detail oriented
Ability to adapt easily to change
Proficient use and knowledge of computer systems
Attention to detail
Ability to work toward, and meet specified deadlines
Salary:
To be discussed during interview process
Caselle, Inc.