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Implementation Specialist, Macro Helix

Expired Job

Mckesson Corporation Irving , TX 75061

Posted 3 months ago

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At Macro Helix, we are a leader in providing 340B software focused on helping customers improve financial performance, increase operating efficiencies and maintain regulatory compliance.

Every single McKesson employee contributes to our missionby joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. We understand the importance of a system that works together. You'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Working here is your opportunity to shape an industry that's vital to us all.

Join our team of leaders to begin a rewarding career.

Current Need

Macro Helix has an opening for an Implementation Specialist in the Las Colinas, TX office. This position requires up to 60% overnight travel.

Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings. Our solutions help clients reduce drug costs, increase reimbursements and maintain compliance with federal and state regulations.

The Installation Manager is a client-facing position that is responsible for implementation and training of high-quality, sustainable 340b solutions to hospitals and health systems across the country. They provide technical sales support for the pharmaceutical sales team in establishing new customer relationships through the strategic use of technology.

Position Description

The Implementation Specialist is a client-facing position that is responsible for implementation and training of high-quality, sustainable 340B solutions to all Macro Helix products for health systems and contract pharmacies, including chain, independent and specialty pharmacies. They are responsible for working with highly matrixed health system customers and leading the implementation process across multiple internal departments within Macro Helix and various wholesalers and suppliers. The Implementation Specialist is tasked with educating the customer regarding regulations that may impact their program and applying the technical software settings per each customer's unique requirements, both on the health system side as well as retail pharmacy. They are ultimately responsible for getting the customer to a timely, successful go live which results in 340B savings for the customer as well as revenue for Macro Helix while delivering an optimal customer implementation experience.

Responsibilities

Provide technology leadership and support throughout the implementation process. Create, present and manage/lead project implementation plans to customers for 340B Architect.

Analyze customer needs and identify & present appropriate system functionality options to meet those needs.

Provide strategic support for 340B Architect initiatives that require technical support and implementation efforts. Customize software settings to meet customer requirements and resolve any issues or concerns regarding the application.

Provide leadership as focal point of contact for internal communications and escalation of issues for the 340B Architect product and associated business operations. Conduct feasibility and profitability analysis to determine financial impacts.

Serve as subject matter expert to customers in educating them on 340B rules/regulations, implementation process and software functionality.

Maintain a high level of communication with all levels of client interaction to ensure proactive, solution oriented problem identification and resolution.

Train end users, answer application questions and provide training aids.

Minimum Requirements
4 years of specific knowledge-based, content or product applications engineering experience

Critical Skills

  • 4 years experience in business analysis, requirements definition, building systems solutions and/or deployment of business requirements to information systems and/or project management in a technology based business

  • Technical proficiency in software applications and the utilization of Web based training applications

  • Advanced Microsoft Office proficiency

Additional Knowledge & Skills

  • Working knowledge of the rules and regulations of 340B compliance is highly preferred

  • Working knowledge of Salesforce.com preferred

  • Pharmacy Tech License preferred

  • Project Management Experience preferred

  • High degree of self-motivation and ability to work independently

  • Strong interpersonal, communication, negotiation and customer service skills

  • Strong organization and ability to manage multiple projects at one time

  • Positive, professional demeanor and presentation in all internal and client interactions

Education

BS degree or equivalent experience.

Physical Requirements

General Office Demands

Ability to travel 30-60%

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.


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Implementation Specialist, Macro Helix

Expired Job

Mckesson Corporation