Implementation Project Manager I

Why Lytx:

We have a great opportunity to join our Installation Services team! As an Implementation Project Manager l (IPM), you'll support and coordinate predominantly Mid-Market clients to plan and execute installations of our Lytx products into client vehicles. This is a phenomenal opportunity to gain experience and grow your skill set in project management and operations. If you have a passion for problem solving, working in a fast paced environment, and working together as a team to deliver a flawless installation process for our clients, we encourage you to apply!

Key Duties and Responsibilities:

• Manage all aspects of product installations into client vehicles, including but not limited to accurate shipment of devices, accessories to be installed, coordination of technician resources to perform the installations, availability of and access to client vehicles, monitoring of installation project progress, and resolving any related issues

• Create high-level installation deployment plans which meet client needs as well as internal achievements.

• Establish appropriate client expectations regarding deployment process and schedule.

• Generate supplier work orders and client sales orders consistent with planned delivery schedules and lead time

• Coordinate with Logistics to ensure devices are shipped accurately and timely to client installation locations, are installed on-time by installation technicians and functioning properly, and are generally meeting client requirements

• Supervise and report on supplier and client performance against planned installation activities. Track progress. Confirm completion

• Maintain detailed project planning records within our ERP and CRM systems in support of deployment schedules. Investigate, reconcile and resolve any data discrepancies

• Serve as the escalation contact for clients on shipment and/or installation-related issues to ensure accurate and timely resolution

• Perform other duties as assigned

Minimum Qualifications:

• 1+ years of experience in production or distribution planning / scheduling role

• Bachelors degree or equivalent experience

• Experience with MRP/DRP systems required, including but not limited to master production scheduling, manufacturing line planning and replenishment/allocation planning

• Experience with CRM systems preferred; Salesforce and NetSuite experience a plus

• Strong planning skills within a high volume production environment

• Experience partnering with multiple key stakeholders and under strict deadlines

• Strong communication and interpersonal skills

Benefits:

• Medical, dental and vision insurance

• Health Savings Account

• Flexible Spending Accounts

• Telehealth

• 401(k) and 401(k) match

• Life and AD&D insurance

• Short-Term and Long-Term Disability

• FTO or PTO

• Employee Well-Being program

• 11 paid holidays plus 1 inclusive holiday per year

• Volunteer Time Off

• Employee Referral program

• Education Reimbursement Program

• Employee Recognition and Appreciation program

• Additional perk and voluntary benefit programs

Hourly rate is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring hourly rate for this position is:

$25.19 - $31.80

Innovation Lives Here

You go all in no matter what you do, and so do we. At Lytx, we're powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that's what we do. Join our diverse team of hungry, humble and capable people united to make a difference.

Together, we help save lives on our roadways.

Find out how good it feels to be a part of an inclusive, collaborative team. We're committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.

Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We're committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.