Implementation Manager

Crunchyroll San Francisco , CA 94118

Posted 2 months ago

San Francisco

This is an implementation project with an estimated duration of 3 months.

About the Team:

Creative Services at Ellation consists of our specialized Video and Graphic Design Teams who function as creative partners across external content providers, licensors, and all internal business teams. Our team is responsible for the creation, collaboration, and creative protection of visual assets coming out of Ellation, Crunchyroll, Rooster Teeth and VRV.

About the Role:

We're looking for an Implementation Manager / Project Manager to ensure the efficient, successful implementation of the Workfront SaaS project management platform in direct support of Ellation's Creative Services Teams. You will collaborate deeply across Creative Services, cross-functional stakeholders, and Workfront support teams to build custom workflow solutions that equally meet the demands of our Creative Teams and the business units they serve.

Location: San Francisco

This role is located in our headquarters in downtown San Francisco. Our group of cross-functional experts assemble in San Francisco and collaborate internationally to create experiences for Crunchyroll, VRV, and Rooster Teeth's passionate communities.

A Day in the Life:

  • Own the project management, coordination, and implementation of all requirements and solution rollouts within the Workfront SaaS platform.

  • Take ownership of project scope, planning, timeline, and documentation.

  • Serve as primary liaison between Ellation's Creative Services Teams and Workfront's Services and Support Teams throughout implementation to go-live.

  • Design, develop, and configure workflow solutions according to Creative Services' approved business needs, to include:

  • Project templates, forms, fields, reports, layouts, queues, configurations, dashboards and other application components available within the Workfront SaaS platform

  • Identify additional opportunities to add value and reduce non-value added effort in Workfront's delivery model.

  • Establish a consistent cadence to report project status across key stakeholders to include project schedules, project plans, benchmark metrics, communications documents, follow-up memos, etc.

  • Train, mentor and coach Creative Services and internal stakeholders on the use and best-practices within Workfront SaaS platform.

Qualifications:

  • 3+ years of experience as a Project Manager, Implementation Manager, etc. involving cross-functional teams delivering projects within scope, under budget, and on time.

  • Success leading the implementation of one or more project management, workflow management, and/or SaaS/software solutions.

  • Prior experience in business analysis, business/systems process review, process optimization, systems design, configuration management, or change management is of great benefit.

  • Specific experience in or around Workfront SaaS platform implementation is a plus.

  • Any level of understanding/familiarity of creative and design production processes is a plus.

Ellation

What's with the name, Ellation? We're all a cast of characters that get passion and strive to celebrate fandom in all its forms. So we're building a collection of destinations (a constellation, if you will) that connect people with their passions. Each day, we work to achieve complete fan elation (our vision), starting with popular subscription-video-on-demand brands, Crunchyroll, Rooster Teeth, and VRV. Our team spans across San Francisco, Los Angeles, Austin, Chiinu, and Tokyo to develop the product, design, engineering, marketing, and content that brings our communities of fans together.

Crunchyroll

Crunchyroll is the world's most popular anime brand. We're an international business focused on creating both online and offline experiences for anime fans, through content (licensed, co-produced, and originals), merchandise, events, gaming, news, and more.

Rooster Teeth

Rooster Teeth is the entertainment company for gamers. A pioneer in digital entertainment, we've spent 16 years fostering a passionate worldwide community around original western-style anime, animation, podcasts, gaming personalities, and comedy content. Rooster Teeth's diversified business encompasses subscription video, live events, merchandise, brand integrations, licensed studio productions, game development, and more.

VRV

VRV is a collection of fandom brands on a unified platform and includes Crunchyroll, Rooster Teeth, Viacom's NickSplat, and more. Our community connects through immersive content experiences in a digitally-driven environment via bundled subscription, a la carte subscription, or ad-supported options.

We are an equal opportunity employer and value diversity at Ellation. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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