Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Implementation Manager

Expired Job

Aetna Inc. Saint Louis , MO 63150

Posted 2 months ago

Job Description:


Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.

Fundamental Components:

Acts as a single point of contact for benefit plan implementation; Mediates and coordinates resolution of all project deliverables and implementation related tasks; Develops and executes implementation strategy consistent with customer expectations; Ensures strategy is administered in accordance with all performance guarantee arrangements; Engages team members to follow through on their responsibilities; Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations; Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process.


Highly Organized; Able to manage multiple projects (Implementations) simultaneously; Project management and/or Leadership experience required; Knowledge of fund accounts (HSA and HRA) preferred. Experience in healthcare industry preferred. Knowledge of Self-funded arrangements preferred.


The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.


Project Management/Project Management Certification is desired

Project Management/Six Sigma Trained is desired



  • Project Management/Cross-functional project management/4-6 Years


  • Leadership/Act as company spokesperson to external constituents/1-3 Years


  • Human Resources/Health benefits/4-6 Years


  • Sales & Service/Self insured/stop loss products/1-3 Years


General Business/Communicating for Impact/ADVANCED

General Business/Consulting for Solutions/MASTERY


Sales/Negotiating collaboratively/ADVANCED


The Implementation Manager is the 'Quarterback' on the New Business team, coordinating the plan implementation, acting as a liaison between our Clients and internal team members/areas.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe.

We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail.

Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager Diagnostic Instruments Implementation

Abbott Laboratories

Posted 2 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION:The Project Manager is responsible for leading a3600 automation track and diagnostic instruments implementation projects. Is the single person responsible and accountable for ensuring that these projects are completed within scope and on-time. They will be leading several large complex projects and/or smaller less complex projects at any given time. * Will work directly with the sales, TSD and service teams to create project plans that deliver the agreed upon solution in the desired time frame. * The PM will serve as the primary point of contact with the customer throughout the lifecycle of the project. * Will develop appropriately detailed, cross-functional, realistic and appropriate timeline that includes resource requirements and management reserve. * Will actively manage the scope, scope changes, risks and issues for each project that they lead and work with stakeholders to overcome obstacles and mitigate risks. * Will actively manage their projects in the enterprise management tool and ensure that project records are kept up to date and active. * Will recommend innovate ways to improve project management processes and performance in the PMO. * Will work with cross-functional teams to resolve conflicts, manage changes in the project and adjust activities to meet new requirements. * Will establish routine joint operating mechanisms with Abbott and customers to ensure good communication and alignment. * Will drive for on-time project execution and customer satisfaction as primary project objectives for each project they lead Main Responsibilities: * Leads the team through the translation of management and customer needs into project goals. * Identify resource requirements, cost and time schedules for all Projects. * Develop an implementation plan, conduct risk assessments, and develop and implement contingency plans to allow for and accommodate unforeseen events and changes in strategy. * Assure that projects will effectively integrate with existing programs and strategies so that long and short term business goals are attained. * Maintain compliance with regulatory agencies, quality system, ethics policy, and project goals. * Accountable for the successful completion of project tasks on time and within budget. * Accountable for managing resources (direct and matrix) assigned to project regarding project tasks. * Includes mentoring and providing feedback within a team. * Assure project requirements are met. * Establishes and manages team charter including project timeline. * Manage the decision making process. * May function as the project contact with third party vendors. * Interface with other disciplines, customers, internal clients, project staff and internal and external experts as required. * Prepare and present written and oral reports and other presentations to internal and external audiences. * Interact with senior level management to present significant Program strategies. Qualifications: * Knowledge of regulations and standards affecting diagnostics * Bachelor degree in a discipline appropriate to the project environment with minimum five years relevant experience, one year of which must be in leadership/project management roles. * Establishes and manages team charter including project goals and incentive plans. Manage the decision making process. * Negotiate with resource managers to resolve any resource limitations that cannot be resolved by the team. * Participate on division-initiatives to identify process improvements to accelerate projects. JOB FAMILY:Project Management DIVISION:ADD Diagnostics LOCATION:United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Yes, 50 % of the Time MEDICAL SURVEILLANCE:No SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: EEO is the Law link - Espanol: Abbott Laboratories Saint Louis MO

Implementation Manager

Expired Job

Aetna Inc.