The Implementation Coordinator performs project administration duties and assists our Implementation Managers in getting our clients up and running on our various payment platforms.
This role also provides essential administrative support under the direction of an Implementation Manager, and is an integral part of Customer Implementation Delivery.
Duties include all aspects of facilitating a project:
Taking meeting minutes
Filling out forms
Submitting and following up on various paperwork to internal and external clients
Acting as liaison between internal groups
Following up on assigned tasks.
Bachelor's degree, or equivalent work experience
Up to two years of related experience
General knowledge of business and/or technology, especially the Payments industry
Advanced knowledge of MS Office (including Excel and Word)
Excellent written and verbal communications skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to work independently or as part of a team
Ability to manage difficult customer situations