Kronos Workforce Ready (WFR) is an exciting division of Kronos which continues to experience incredible growth! If you are interested in taking your career to the next level by utilizing and enhancing your software implementation and consulting skills, then this is the job for you! We are seeking talented software implementation consultants who are interested in being part of our dynamic, fast-paced environment and are eager to develop their career and make a difference for Kronos. Take a look at the responsibilities and qualifications below to learn more!
Engage with our clients to understand their business needs regarding the WFR Human Resources (HR), Payroll or Time & Labor (TLM) Applications - this role will focus on HR Applications
Lead detailed discovery sessions with customers to determine requirements and success criteria
Adhere to Kronos implementation methodology
Demonstrate confidence and business acumen
Leverage your consulting experience to recommend industry best practices and lead the customer's implementation toward the best design and solution that meets their business goals
Utilize your technical aptitude to configure our software solution to satisfy business requirements
Conduct build review sessions with customer and develop pre-deployment customer test program
Ensure final go-live is seamless, obtain customer sign-offs and ensure high CSAT scores
Stay up-to-date on the latest product features, functionality and new releases
Act as the subject matter expert and thought leader in the product area assigned
Work cross-functionally and amongst a team on new client implementations, upgrades, and change order projects
Drive consistency into WFR delivery practices by leveraging implementation and consulting experience to define processes and best practices for the services organization
Provide significant transfer of Kronos product knowledge to Kronos customer
2 plus years of customer facing enterprise software implementation experience - ERP, CRM or other mission-critical SaaS software
Demonstrated consulting experience leading high volume and highly complex customer facing software implementations
Excellent communication and consulting skills
Ability to work in a fast-paced team environment
Experience implementing Human Resources (HR) software a plus
Demonstrated ability to troubleshoot technical issues
Proven ability to configure software preferred
Bachelor's degree preferred
You're empowered when you're a Kronite.
Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance to live inspired. In fact, it's expected! You'll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you're a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired
Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos' industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations including half of the Fortune 1000 - and more than 40 million people in over 100 countries use Kronos every day.
Equal Opportunity Employer
Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
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For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.