Who are we
Dude Solutions is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We're both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve.
What you'll be doing
Travel to client locations to consult, implement, train and support users (Up to 80% travel)
Consult clients virtually on software configuration
Provide feedback and input on client-industry and CMMS/EAM best practices
Leverage existing client data and processes to effectively implement The Dude's software
Collaborate with other CSC teams to ensure clients receive outstanding service
Provide succinct handoff documentation and prescribe necessary follow-up activities for clients' implementation needs. Correctly document and communicate activities and results both internally and externally
Relay critical client and market needs to the Product Management team, to guide decision-making in our Agile Development Cycle
Promptly engage project coordinators and other Dude stakeholders when implementation projects stall
Continuously seek new knowledge and development within Dude Solution products, client industry, processes, and professional skills.
What you need
Bachelor degree with 2+ year of work-related experience, or
5 years of related consulting or software implementation experience
High comfort level presenting to and interacting with clients at all organizational levels
Excellent oral, verbal, and written communication
Must demonstrate advanced capabilities in Microsoft Excel, proficiency in MS Office suite
Adaptability to change within a fast-paced environment in a growth-oriented company
A continuous improvement attitude, focusing on individual development as well as the team and the company
Be the Dude
There's no one kind of Dude. We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people so we expect our candidates to have all the "right stuff". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.
Join our team and be the dude!