Kyriba is the global leader in cloud-based treasury, cash and risk management solutions, delivering Software-as-a-Service (SaaS) financial technology to corporate CFOs and Treasurers. More than 1,800 global organizations use Kyriba to enhance their global cash visibility, improve financial controls, and increase productivity across their cash and liquidity, payments, supply chain finance and risk management operations. Kyriba is headquartered in New York, with offices in San Diego, Paris, London, Tokyo, Singapore, Dubai, Hong Kong, Shanghai and Rio de Janeiro. Kyriba added more than 230 new customer logos during the year and is growing at a fast pace!
Reporting to a Senior Implementation Manager, the Implementation Consultant is responsible for supporting the delivery of high-quality implementation projects. Implementation Consultants have responsibility for applying best practices for all implementation work and following Kyriba implementation methodologies throughout the project phases. Remote employees will be considered based on qualifications and experience.
Implements business processes and system configuration necessary to meet client requirements.
Effectively applies Kyriba methodology and enforces implementation standards.
Supports blueprint engagements and produces related collateral.
Assists to identify and quantify project risks.
Ensures project documents are complete, current, and stored appropriately.
Manages smaller projects independently. day-to-day operational aspects of a project and scope.
Maintains 75% utilization rate.
Resolves and/or escalates issues in a timely fashion.
Strong verbal and written communication skills, with the ability to communicate difficult/sensitive information tactfully.
Facilitates effective client meetings.
Ability to understand and resolve customer issues.
Ability to produce high-quality project documentation.
Possesses a solid understanding of Kyriba modules capabilities and constraints, including the following:
Core Cash Management
General Ledger Posting
General Ledger Reconciliation
Bank Account Administration
Supplies training to clients on modules as required.
Possesses and seeks to develop a thorough understanding of Kyriba Modules and capabilities.
Effectively sets and manages client expectations.
Develops lasting relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative business solutions.
Continually seeks opportunities to increase customer satisfaction and strengthen client relationships.
Seeks and participates in development opportunities above and beyond standard Kyriba training.
Improves Kyriba product knowledge by attending Kyriba training sessions.
Possesses 1-3 years Treasury management and/or financial services experience.
Baccalaureate or Graduate degrees in Business or Finance or relevant work experience.
Strong communication skills, both verbal and written.
Previous project/customer management experience.
Excellent time management skills as multiple clients and projects will be managed simultaneously.
Capability to work with teams in multiple countries, across time zones.
Up to 50% travel required.
Kyriba Culture and Values:
At Kyriba, we value a strong work culture and sense of community and ownership among our global team. We live by our "iCare" value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required by the position.
Innovation: We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement.
Client Success: Our passion is to enable our clients' success. We do this by understanding their needs, and developing and managing solutions that provide them the insight to effectively drive decision making within their organizations.
Accountability: We each take personal responsibility for our actions. We are committed to our own continuous improvement and we go the extra mile to meet our clients' needs.
Respect: We respect each other's ideas, efforts and commitments, and embrace our diverse cultures and points of view. We achieve our goals through teamwork, responsiveness, open communication and a positive attitude.
Excellence: We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises. We achieve excellence through leadership, teamwork, transparency and integrity, and we are committed to recognizing employee achievements.
To learn more about Kyriba:
Check out our Career page: http://www.kyriba.com/company/careers
Like Kyriba on Facebook at facebook.com/kyribacorp
Follow Kyriba on LinkedIn at linkedin.com/company/kyriba-corporation
Follow Kyriba on Twitter at twitter.com/kyribacorp
Read Kyriba's blog at kyriba.com/blog
Equal Employment Opportunity Employer