Impact Manager

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Corps or Staff members must login to Workday to apply internally.

Compensation: $58,000.00 - $63,000.00 Annually Commensurate with Experience and Location

Position Overview

City Year Washington, DC is seeking an Impact Manager (IM) who will lead and develop two teams of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director, the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices through cultivating strong school partnerships. The IM is also an effective talent developer who will lead 6-14 AmeriCorps members to experience a successful and rewarding year of service.

Learn more about City Year D.C: https://www.cityyear.org/dc

Job Description

Responsibilities

Service Delivery and Impact

• Implement City Year's WSWC service model with a high degree of quality to the right students at the right time, at the assigned schools

• Develop and manage partnerships with each schools administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance interventions, course performance interventions, and social emotional learning support for students

• Set and monitor clear, measurable, weekly and monthly deliverables and action plans for AmeriCorps members to accomplish WSWC goals established by the organization and school partners through the Statement of Partnership process

• Drive results by ensuring timely and accurate collection of quantitative and qualitative data. Use surveys, student, school and district level data to continually improve student interventions and whole school supports

• Regularly observe and coach AmeriCorps members in the development and implementation of data-informed tier 2 interventions that improve student achievement

AmeriCorps Member Program Delivery and Experience

• Lead, manage, and coach two teams of AmeriCorps members to achieve service performance standards requirements while developing their leadership potential

• Model leadership that is animated by City Year's culture and values, creating spaces that empower AmeriCorps members to access the power of the culture and values in personally meaningful ways

• Utilize performance management tools to set expectations, identify strengths and areas for development, and to find ways to maximize leadership potential

Service Partner Management

• In collaboration with Impact Director, build and cultivate strong partnerships with teachers, principals, school officials, and other key stakeholders demonstrating an understanding of the schools priorities and working collaboratively to implement solutions that leverage AmeriCorps member talent and align with City Year Whole School Whole Child output, outcome and impact goals

• Use student data strategically to gain support for City Year interventions and initiatives

Organizational Initiatives & Site Support

• Engage in structured discussions and trainings on diversity, inclusion, equity and belonging aimed at developing stronger cultural competency, both individually and collectively as a site

• Lead on selected network initiatives, such as creating baseline trainings, collateral, and tools or serving as a leader for special initiatives for site, participate in network wide learning opportunities for the Impact Manager community

• Partner with City Year Washington, DC departments and staff to ensure that site-wide goals are met, including, but not limited to, the AmeriCorps member applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees and school visits for potential donors

Qualifications

In order to succeed in this role, an applicant must have the following competencies:

• Civic Knowledge & Fluency in Education Practice & Reform: Understands national service and education environment in which City Year operates; applies industry insight to strengthen partner interactions; knowledge of education policy, public education funding, school and district operations

• Communication: Clearly articulates information and ideas orally and in writing; translates mission and vision from organization level to AmeriCorps members; inspires diverse audiences through compelling, tailored messaging; communicates with confidence and credibility; listens carefully and is responsive to feedback

• Executes to Results: Accomplishes tasks on time with high quality; accepts accountability and takes initiative; achieves transformational results with students from under-resourced communities in the classroom, school, or network/multiple-school levels

• Problem Solving and Decision Making: Applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions

• Relationship Development: Uses interpersonal interactions to achieve mutually beneficial outcomes and advance City Year's mission; demonstrates cultural/diversity competence; builds trust in critical partner relationships, including school and community partners both internal and external to City Year

• Team Collaboration & Leadership: Values individual perspectives and encourages sharing of information and ideas; provides inspirational leadership that mobilizes diverse groups towards achieving goals; builds systems and structures to facilitate collaboration across the organization

• Talent Development: Challenges and encourages professional growth of others; provides ongoing coaching to motivate others to achieve their maximum potential; takes a systematic approach to meeting the organization's future leadership needs

Additional Preferred Experiences and Qualities:

• Bachelor's degree or extensive City Year experience

• Competency and desire to learn and grow in diversity, equity, inclusivity, and belonging work

• Candidates with a background in education preferred

• Proven record of setting high expectations and holding self and team accountable for performance goals

• Aptitude for developing diverse talent through performance plans, reviews, and leadership opportunities

• Commitment to and experience with community service, national service, and/or the development of young people as leaders

• Efficient time management skills: ability to meet deadlines and prioritize multiple projects

• Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment

• Passion for education and youth development

• Attitude essentials: growth mindset, passion for City Year's mission, committed to teamwork, grit and resilience

• Desire to learn; you may demonstrate strength in the above areas but must also be willing and eager to continue to be a life-long learner

Benefits

Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.

COVID-19 Notice

Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service - all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated* no later than their start date. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy.

• Individuals are considered fully vaccinated 14 days after the completion of their primary vaccination series.