Imaging Patient Care Assistant Lead - Mon - Fri - FT 6:30A-3:00P

Job Category:

Allied Health

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Functions as a team leader in directing the day-to-day operations of the Assistant-Imaging Patient Care team. Serves as mentor and educator to staff, and provides oversight of daily patient care tasks including, but limited to cleaning and stocking of patients' rooms and other unit areas. Direct patient care within the department of Radiology to include transporting of patients to their in-patient bed and/or to and from other areas as needed. Other responsibilities include retrieving medical records, supplies and transporting specimens to the lab. Has knowledge of commonly used concepts, practices and procedures within the assigned department. Typically reports to a Manager. Works under minimum supervision.

Minimum Job Qualifications

• Licensure or other certifications: CPR certified

• Educational Requirements: High School Diploma

• Minimum Experience: 2 years previous experience in healthcare related field or Two (2) years previous supervisory experience required.

• Other: GED equivalent

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

NGHS Core Competencies

1.I Show Vulnerability when I:

• trust others and assume positive intent.

• am emotionally accessible and transparent without hidden agendas.

• acknowledge weaknesses and accept responsibility for mistakes.

• am comfortable saying "I don't know" and asking for help.

• seek and accept feedback in a non-defensive manner.

• forgive others and give the benefit of the doubt.
  2.I Display Empathy when I:

• seek to know others on a deeper level.

• work to ensure others feel included.

• accept others for who they are without judgment.

• show concern for the well-being and challenges of others.

• consider the human impact before making decisions.
  3.I Demonstrate Courage when I:

• do not hold back on anything that needs to be said.

• do the right thing even when that is difficult.

• speak my own truth, even when that means standing alone.

• address potential conflict quickly and directly.

• commit to seeing a difficult conversation through to the end.
  4.I Demonstrate Radical Listening when I:

• seek to understand the other person's viewpoint first, before expressing my own viewpoint.

• listen for the unsaid.

• ask questions to confirm understanding.

• accept others' perceptions as their truth.

• take action to help others feel fully heard and seen.

• pursue as many different viewpoints as possible and embrace the bearer of bad news.
  5.I Promote Teamwork when I:

• treat others in a respectful manner, regardless of their position, identity, and background.

• encourage and support my coworkers.

• value and acknowledge others for their contributions to the success of the team and NGHS.

• put the good of the team and NGHS first.

• strive to find common ground to solve problems for the good of NGHS.

• cut across boundaries to get things done.
  6.I Hold Others Accountable when I:

• provide clear, consistent, and frequent communication about what is most important.

• clarify what is less important to establish clear priorities.

• help others see their blind spots.

• look for every opportunity to provide reinforcing feedback.

• provide immediate and actionable corrective feedback.
  7.I Strive for Continuous Improvement when I:

• hold myself personally responsible to seek improvements every day.

• experiment regularly with new ideas and approaches.

• demonstrate initiative and perseverance to overcome obstacles and resistance to change.

• embrace mistakes and pivot quickly if a new approach fails.

• seek to always be better tomorrow than today.

Organization Expectations

• Quest: Demonstrates/utilizes Quest tools in department.

• Talent Development: Coaches and develops staff.

• Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.

• Productivity: Meets productivity expectations.

• Regulatory Compliance: Ensures department's compliance with all regulatory, DNV, mandatory education, and similar requirements.

Key Performance Indicators (KPI)

Identifies unit/department level goals that align with the organization's Key Performance Indicators.

HIPAA (Health Insurance Portability and Accountability Act)

If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI.

Job Specific and Unique Knowledge, Skills and Abilities

• Good Interpersonal skills

• Physical ability to push/pull/lift patients

• Ability to coach and mentor

• Above average problem solving skills

• Basic computer knowledge and skills

• Good communication skills

• Demonstrates working knowledge of safety practices (proper lifting techniques, safety hazards and chemical hazards)

Essential Tasks and Responsibilities

• Works with and discusses staff schedules, vacation requests, and other working and operational problems/situations with Manager Ensures decisions made by Manager are carried out and implemented.

• Provides input into new employee interviews and staff performance evaluations, including routinely assisting Manager with annual employee clinical competency assessments and evaluations on assigned staff. Provides and manages orientation and training programs for new staff members within transport area and provides check off list to Manager.

• Reviews and implement productivity standards as required by department, and works with Manager to flex staff if necessary or as needed.

• Provides recommendations on ways to improve systems and processes.

• Ensures patient transports are processed as efficiently as possible with minimal delays, adhering to MRI Zonal safety guidelines, ensuring the use of appropriate restraining policies and procedures, and using correct infection control procedures when transporting patients. Ensures that transported patients are modestly covered and communicates irregularities of the surface floor.

• Checks for isolation precautions and follows established guidelines.

• Exemplifies the organization's customer service standards when transporting patients by listening to patient concerns, anticipating needs and ensuring physical comfort providing pillows and blankets if necessary.

• Takes appropriate measures to ensure that the patient is not left alone or unattended on stretcher or wheelchair.

• Communicates with modalities throughout the shift to ensure throughput is maintained.

• Oversees proper maintenance of transport equipment.

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Frequently 31-65% of time

• Vision: Moderate, Constantly 66-100% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Occasionally 0-30%

• Pushing/Pulling: Frequently 31-65%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.