Image Processing Operator - On Call

Enterprise Information Services Cleveland , OH 44114

Posted 2 months ago


The Image Processing Operator (IPO) On-Call - provides image processing operations in support of the Government Client Department of Labor. Working hours are Mondays-Fridays, 8.5 hour work day with an unpaid 1/2 hour unpaid lunch break. No nights or weekend hours available. These positions will be considered Temporary and do not have scheduled weekly hours. They fill in for full-time employees needing time off. Similar to substitute teacher roles. Individuals working On Call will be considered first for all vacant full-time position before being advertised.


  • Monitors the day-to-day activities of the imaging process and equipment.

  • Preparation, scanning, and quality control of all documents.

  • Schedules production runs to be completed on time.

  • Monitors and operates the control console in accordance with operating instructions.

  • Responding to operating and output instructions.

  • Reviews error messages and makes corrections during operation.

  • Performs problem resolution by:

  • Determines the cause of failure.

  • Determines the best course of action to bring the system back into operation.

  • Refers problems to the Site Manager when not capable of resolving the problem.

  • Advises and assists operators on procedures to correct functional problems.

  • Notifies appropriate servicing personnel of all hardware/software difficulties.

  • Maintains a log of downtime on associated equipment and software.

  • Interacts with computer operators and customers regarding job set up, work performed, and job status to achieve desired results.

  • Performs related duties as assigned to best serve the customer.


  • High School Diploma or equivalent preferred.

  • Must be able to work onsite a consistent 8.5 hour shift (1/2 hr unpaid lunch) Monday-Friday or as requested.

  • Must be able to pass a Government background check.

  • Working knowledge of PC, imaging, computers, etc. operation, practices, and procedures.

  • Completed a data entry operator course involving use of a computer terminal screen and demonstrates high speed, accurate typing capabilities or 1+ years of work experience as a data entry operator which includes: routine and repetitive tasks; following specific procedures or detailed instructions, working from various standardized source documents which have been coded and require little or no selecting, coding or interpreting of data to be entered; erroneous items, codes, or missing information.

  • This job requires the ability to operate a computer keyboard, distinguish colors on a color monitor.

  • Ability to bend, twist and lift items weighing up to 25 pounds from packing cartons onto a desk.

  • Basic office skills are required.

  • Excellent communication skills (oral, written)

  • Candidate must be proficient in the English.

  • Hourly wage : $14.50

EIS is an Equal Opportunity Employer/M/F/V/Disabled.

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Image Processing Operator - On Call

Enterprise Information Services