Luxottica Group North Chevy Chase , MD 20815
Requisition ID: 80921
Store #: 007128 ILORI Optical
ILORI and Optical Shop of Aspen have quickly emerged as the leaders in distinctive eyewear. Our stylish boutiques showcase designs from the worlds fashion luminaries including exclusive and limited edition frames of the highest quality craftsmanship.
A part of an eyewear industry leader, Luxottica, ILORI and Optical Shop of Aspen are luxury eyewear curators who seek the most sought-after collections in the world.
We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.
GENERAL FUNCTION The Retail Sales Associate sells products and provides optimum customer service. Contributes to the stores success by building and maintaining a strong client following.
MAJOR DUTIES AND RESPONSIBILITIES
Cross sells Oliver Peoples products to customers by demonstrating knowledge of the brand and basic optical principles.
Provides optimum service level to every customer.
Displays knowledge of the Brand, warranties and options offered by Oliver Peoples to all customers.
Connects and develops strong relationships with clients in order to build and maintain a strong client following.
Maintains extremely high standards of sales and service, visual and merchandising elements.
Stays current on product knowledge and fashion trends in order to be the authority for the client and drive sales and meet the clients needs.
Maintains the Flagship/Stores presentation standards both on the sales floor and in the back office.
Understands and supports all brand policies and procedures.
Miscellaneous in-store duties as assigned.
2+ years selling high-end optical/eyewear or luxury products
Selling; excellent communication and customer service skills
Able to speak clearly and understandably; hear communications by telephone and in person
Ability to multi-task
Punctual - must be reliable
Attention to detail
Ability to maintain highest degree of confidentiality at all times
Takes initiative in self-development
Performs well under time or workload pressure
Organization. - keeps on schedule
Performs work in a fashion that others can pick up where left off
Ability to learn
Fosters and promotes a cohesive team
Practicality - applies information available in a sensible way to function in the job
Questioning - ability and willingness to orally seek out information in order to complete work in an effective and accurate manner
Organizational awareness - understands the effect and implications of decisions on other components of the organization
Treats each member of the team with professionalism and respect is a team player Exemplifies the brands retail vision, mission and values; celebrates Wins; leads by example
A two-year degree or equivalent work experience
Proficient in Ciao POS
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at outside of US) or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Retail Associate ; Sales Associate