Ocean Casino Resort Atlantic City , NJ 08401
Posted 2 weeks ago
About the Role
The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.
Position Responsibilities
Essential Functions
Requirements
What’s Required
Benefits
Ocean Casino Resort