Idlewild Food And Beverage Manager

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are actively seeking an F&B Manager with pioneering leadership to spearhead the creation and development of our Food and Beverage department. If you thrive on innovation, have a passion for culinary excellence, and envision building something extraordinary, we want to hear from you!

The Food and Beverage manager reports to the General Manager and oversees the daily operation of the F&B department by coordinating department personnel, supervising food safety and quality standards, developing and implementing department operating procedures, maintaining facilities and equipment, and ensuring the development and revenue growth of the department.

We are currently looking for a:

Idlewild Food and Beverage Manager

Roles & Responsibilities:

Roles & Responsibilities

• Support a guest-first approach towards park operations

• Develop a Food and Beverage team by coordinating hiring, training, scheduling and coaching activities

• Ensure all food outlets are run efficiently and service standards are implemented and maintained

• Act as quality assurance inspector to ensure food is high quality

• Enforce preparation/food handling standards, including designated portion control

• Ensure Safety Critical Checklists are completed daily

• Comply with health department and food service department policies

• Ensure food service equipment and facilities remain in good working order

• Oversee proper cleaning and sanitation of food units in accordance with health code regulations and other regulatory guidelines

• Investigate and resolve guest complaints related to food quality or service

• Develop menus, recipes, and cost cards for all locations following company guidelines

• Ensure all food and beverage items are presented to guest in a visually appealing and appetizing manner

• Coordinate regular food and beverage deliveries from various vendors and complete monthly inventories

• Mange all financial aspects of the department while maximizing revenue and cost-savings opportunities. Prepare necessary reports; develop and reconcile budgets; analyze productivity, equipment and supply costs; etc.

• Oversee all aspects of kitchen management including cost of sales, inventory control, purchasing, receiving and pricing. Effectively manage waste/spoilage

• Take an active role in the creation of line schedules, budgeting, and forecasting within the F&B department

• Maintain safe working conditions for all team members

• Oversee all department scheduling and timecard corrections or adjustments

• Manage time off requests to ensure there is adequate staffing while also managing overall labor costs

• Ensure all standard operating procedures for revenue and cost control are in place and consistently utilized

• Responsible for ensuring cleanliness, sanitation, and safety in all kitchens and food stands throughout the park

• Must be able to evaluate and select among alternative courses of action quickly and accurately

• Must work well in stressful, high-pressure situations while maintaining composure and objectivity

• Establish quantity and quality output standards for personnel in all positions within the

• Ensure all legal requirements are consistently adhered to including wage, hour, labor, and federal, state and/or local laws, as well as complying with all health and safety regulations

• Report hygienic or maintenance issues in a timely manner

• Properly handle, label, stock and store products including chemicals and cleaning supplies (age restrictions apply)

• Cooperate with other departments to provide a positive guest experience

• Complete additional duties as assigned

Education and Experience: Minimum of three years management experience in food and beverage hospitality venues. This position normally requires a professional level of knowledge in food and beverage services equivalent to that which would be acquired through the completion of a bachelor's degree in hospitality, business, or related field. Demonstration of directly related work experience may be considered in lieu of the educational requirement.

• ServSafe Management Certification required or the ability to attain
• RAMP server/ seller training completion

Languages: English

Skills:

• Communication

• Highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively with a wide range of diverse personnel; capacity and willingness to promote collaboration and sharing

• Leadership

• Inspire others to achieve results, establish credibility throughout the organization and maintain a visible leadership role in appropriate industry, community, and business organizations as necessary

• Problem Solving/Analysis: Define problems, research, and collect data, draw valid conclusions, and execute remedial strategies in a timely manner; submission of weekly reports to General Manager and Park team

• Project Management: Understand and manage projects from concept to completion. Develop and achieve strategic objectives, plans and time schedules; organize and manage competing priorities, while maintaining a steadfast commitment to detail; Manage the operations expense budget in compliance with corporate purchasing procedures

• Executive Presence

• Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates

• Flexibility

• Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects

• Initiative and Adaptability

• Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment. Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment

• Computer Proficiency

• MS Office Suite (Excel, Word, Outlook, PowerPoint); Palace Applications as required

Other:

• Must be at least 18 years old

• Must be willing to work long hours, evenings, weekends, and holidays during peak season of April through October

• Capability to lift moderate weight up to 50 lbs

• Ability to stand, bend, reach, and twist

• Ability to work in various weather and temperature conditions, including high heat and humidity

• Ability to stand for long periods of time and walk long distances within the park

• Maintain confidentiality of park operations and revenue at all times

• Demonstrate excellent Guest Service and maintain a professional image at all times

Team member benefits:

Why Palace Entertainment?

We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.

Palace Perks and Benefits:

• Competitive compensation

• Management Incentive Plan

• Comprehensive health and wellness package

• 401k Savings and Investment plan

• Free admission to Palace Parks in the continental US

• A generous paid time off program in which the benefits increase with your tenure with the company

When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

If you're ready to join our amazing team, please apply by clicking on the link above. You may also visit our website at www.palaceentertainment.com --> Job Opportunities to see if you're a fit for our other open positions.

Do not miss the chance to spark your career now!