Description: Initial Claims Unit (ICU) Adjuster Commercial Auto Liability
Reports to: Initial Claims Unit Manager
Location: Carmel, IN
About Protective Insurance
Protective Insurance specializes in marketing and underwriting insurance for the transportation industry. Backed by our successful history and financial strength, we offer diverse, innovative products in the property and casualty insurance market.
Protective Insurance is seeking a full-time ICU Adjuster for its Commercial Auto Liability Claims Department in Carmel, Ind. This position will effectively review new loss claims and determine appropriate action for resolution.
Manage desk and case load of at least 65 75 claims in an efficient and professional manner while handling approximately 30 45 new incoming claims at one time
Investigate claims thoroughly, including coverage, liability and exposure
Evaluate exposures and maintain accurate and timely reserves on all files
Evaluate claims for resolution
Keep claim files documented and updated at all times
Ensure accuracy and timeliness of all payments
Bachelor's degree preferred
Multi-state commercial claims experience
Experience investigating and resolving third party property damage and bodily injury
Obtain and maintain all necessary adjuster licenses
Effective verbal and written communication skills
Strong analytical skills and attention to detail
Time management skills and demonstrated ability to manage multiple priorities with accuracy and efficiency
Ability to provide professional and friendly customer service
Proficient knowledge of Microsoft Office suite
Baldwin & Lyons, Inc.