Ibmi/As400 Systems Engineer

Location: Douglas, Isle of Man

Closing date for applications: 4th July 2024

The opportunity:

An exciting opportunity has arisen for an IBMi/AS400 Systems Engineer to support the administration, processes, and projects addressing IT Infrastructure operational needs with particular emphasis on IBMi Midrange.  You will play a crucial role in ensuring the physical and virtual Infrastructure is maintained in a professional and secure manner. The role also encompasses physical/ virtual support of the IBMi Midrange Power 10 servers.

Key responsibilities:

• Supporting the, administration, troubleshooting, recovery, modification, maintenance and upgrade of IBMi Midrange Power servers/systems (Virtual/Physical) and components.

• Ensuring the IBMi Servers are appropriately engineered and secured using security best practices for the specific solution or application and performing technical problem resolution and support.

• Matrix manage a team of IBMi Systems Operators providing administrative and advanced operator support to them inside and outside of normal business hours to include provision of procedures covering tasks arising.

• Collaborate with peers & suppliers both regional and global to provide operational support, with emphasis on managing our third party IBMi support Vendor.

• Administration of multiple IBMi Partitions and instances.

• Work as part of a team to support business change projects from an IBMi point of view in a cooperative and efficient manner. Input into project planning to ensure that requirements of own area of IT (service management / architecture / risk & security) are properly addressed in projects, and project delivery is implemented correctly in own area.

• Document outages, errors and any other customer or service issues, administer actions to resolve service problems and perform incident, problem, and escalation management for own area of responsibility.

• Backup and data life-cycle reporting.

• Patching & compliance maintenance including overseeing the installation of IBMi Cumulative Packs.

• Provide effective, efficient, and professional solutions to all customers' queries or concerns.

• Provide support and deployment functions to other IT Teams outside of normal working hours when required.

Your skills and experience:

• Bachelor's Degree (or equivalent) in computer science (Preferred)

• IBMi Power Server experience.

• IBM I OS administration.

• Experience of IBMi Flash Copy Manager, Fortra Halcyon & Fortra Powertech would be an advantage.

• Highly motivated and comfortable working with multiple technologies.

• The ability to work in a team environment and to make a positive contribution to help build our culture.

• Commercial awareness and ability to carry this through daily activities.

• Problem Solving skills and a passion for all things IT and IBMi.

• Experience working in mixed technology environments, with particular emphasis on IBMi and Microsoft Server/Applications integration in virtualized Environments.

• (Preferred but not mandatory) Base certifications and knowledge of Server applications such as SQL, IIS, SMTP, FTP and others, cross platform.

• A solid understanding of IBMi Midrange Operating Systems Administration and Maintenance.

• Good knowledge of common web/system security practices & certificates management within an IBMi environment.

• A good understanding of Active Directory and how it relates to the servers/systems is required in addition to a good understanding of DNS and TCP/IP.

• Knowledge of Microsoft O365.

Who are we?

We are Zurich International Life!

We support our fellow business units who provide life and savings products to markets around the world.  Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry.

We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work.  Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome.  We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.  Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust.

This role is based in our state-of-the-art Isle of Man office alongside a further 360 employees at this location.

Why Zurich?

Aside from our fantastic office space, which we demonstrate in our video, we have a great benefits and reward packages.

Please take a look at the video for an insight into Zurich:

https://players.brightcove.net/5768412917001/default_default/index.html?videoId=6318953386112

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

The financials

• Competitive salary.

• 12% defined non-contributory pension scheme.

• Annual company bonus.

• Income Protection.

• Life cover - four times your salary.

• Free Car Parking, including electric car charging points.

Time away

• 25 days holiday a year plus bank holidays.

• The option to buy up to an additional 20 days or sell some of your holiday.

• Three days paid volunteering.

• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us

• Access to Private medical insurance.

• Virtual GP appointments.

• Free flu jab.

• Access to a wealth of support from our wellbeing partners.

• Flexible working.

• Free fruit on a Weekly basis

We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. Our modern and sustainable office is BREEAM and SAGE Plus accredited.

• Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the IOM Staff Charity Fund.