IAM Manager

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.

Overview

The Identity & Access Management (IAM) Manager must possess a strong understanding of IAM concepts/ trends, as well as knowledge of relevant IAM business and technical expertise. A successful candidate must be a proven self-starter with the ability to problem-solve, communicate across the organization, participate in diverse project teams focusing on technical and business-related aspects, as well as interface effectively with multiple teams throughout Texas Capital Bank.

Position Responsibilities

• Lead operational activities for the Identity and Access Management program, including but not limited to the processing of requests to provision and de-provision access, facilitation of the user lifecycle (Joiner, Mover, Leaver), and the monitoring of SailPoint, Azure, Microsoft 365, Thycotic Secret Server, and Okta systems.

• Lead operational activities for the performance of access certifications, the performance of reviews of access to confirm observance of Separation of Duties and the principle of least privilege, and the remediation of penetration test and audit findings.

• Facilitate cross-team communication and the creation and maintenance of technical and departmental process documentation.

• Manage ServiceNow request and incident queues and their corresponding metric tracking mechanisms to meet SLAs and drive efficiency.

• Participate in staffing decisions including candidate selection, interviewing, and hiring of employees and third-party contractors.

• Conduct responsibilities such as quality control, work allocation, coaching/mentoring, ensuring ongoing compliance with regulatory requirements.

• Provide in-depth and sophisticated analyses, technical guidance and identify and monitor key indicators to gauge performance and identify trends.

• Participate in design discussion's regarding new functionality and enhancements that will be maintained and monitored by IAM Operations.

• Participate in Agile implementations as the role evolves.

• Appropriately assess risk when business decisions are being made while demonstrating consideration for the bank's reputation applying safeguards that comply with rules and regulations.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Requirements

• Minimum five years of professional work experience in a large-scale enterprise IAM environment required.

• 3+ years of experience managing a team required.

• Bachelor's degree from an accredited college or university required.

• Proven success in leading and managing high-performing, deadline-driven IAM teams, including but not limited to a history of recruiting and motivating talented and diverse staff, training, coaching, team building and day-to-day oversight.

• Experience managing user life cycle and integrating application requirements in a shared services framework focused on provisioning, de-provisioning, entitlements, and role-based access control.

• Experience maintaining and monitoring identity and access governance functions SailPoint IIQ, Okta, Thycotic Secret Server, and Azure required.

• Experience with the Thycotic Secret Server Privileged Access Management system preferred.

• Experience with ServiceNow preferred.

• Experience with enterprise directory service (LDAP) administration, such as Active Directory preferred.

• Knowledge of technology trends and developments in the areas of IAM, and knowledge and experience with formal security and control frameworks such as COBIT, COSO, ITIL, FFIEC and NIST preferred.

• Experience reviewing system access governance against formal security and control frameworks required.

• Record of building and maintaining relationships with a consultative and engaging style.

• Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority from executive management to internal and external audit and risk teams. Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; strong troubleshooting and organizational skills and ability to work on multiple initiatives simultaneously; ability to participate in resource planning processes based on defined organizational plans.

• Experience in financial services or large complex and/or global environment preferred.

• Experience working in Waterfall and Agile methodologies preferred.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.