Hybrid- IT Operations And Security Manager (Information Technology Consultant 3)

About Us:

The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.

Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.

Please visit our website Department of Insurance and also find us on LinkedIn.

Information Technology Mission Statement:

The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.

The Ohio Department Insurance, Office of Information Technology and Security (OITS) is seeking an IT Operations and Security Manager (Information Technology Consultant 3) to plan, coordinate, and manage information security, network, endpoints, telecommunications and service desk teams and its associated administrative activities, including design, implementation, and administration of both hardware and software, and providing cost-effective solutions for infrastructure and end-user needs.

If this sounds interesting to you, continue reading below to learn more about the career opportunity with our Department!

What You'll Do:

Your Key Responsibilities include but are not limited to the following:

• Managing the day-to-day operations in information security, infrastructure, telecommunications, endpoints, and service desk support teams.

• Oversee the design and implementation of the agency's IT infrastructure to ensure it meets organizational needs and goals.

• Manage staff responsible for the design, analysis, maintenance, and modification of software and hardware to enhance employee's overall user experience.

• Monitor and maintain the performance, security, and reliability of the agency's infrastructure, implementing necessary updates and fixes as needed.

• Leads/supports cross-functional projects as required.

• Acts as a liaison across functional areas and works directly with areas responsible for service delivery (e.g., network staff, security staff, department managers, vendors, project review teams)

• Coordinate performance measures and determine if changes need to be made for optimum service delivery

What's in it for you:

Unless required by legislation or union contract, the final candidate can expect to be paid at the lowest step in the pay range (step 1). As an IT Operations and Security Manager (Information Technology Consultant 3), you will receive a raise after six (6) months and yearly step increases until you reach the top level of the pay range. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

This position is designated as telework eligible. The agency has a hybrid work model (i.e., working in the office and working from home on a schedule based on operational need).  As such, successful candidates must have and maintain internet at their remote location during normal working hours. In addition, employees must reside in Ohio and within a reasonable distance from the Department location to respond to workplace reporting requirements.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website!

Completion of undergraduate core program coursework in information technology, electrical engineering or telecommunications; 5 years experience in information systems analysis, design & operations; 18 months experience in project/program management; 2 courses or 6 months experience in budgeting.

• Or 12 months experience as Information Technology Consultant 2, 64162.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Information Technology

Technical Skills: Information Technology, Project Management, Systems Analysis

Professional Skills: Analyzation, Attention to Detail, Leading Others, Time Management, Team Work