Hybrid- Insurance Licensing Examiner

About Us:

The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.

Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.

Please visit our website Department of Insurance and also find us on LinkedIn.

Mission Statement for the Ohio Department of Insurance License Division:

The License Division's mission is to issue licenses to qualified applicants. The License Division maintains the licenses for agents and business entities that are in good standing with Ohio's laws. The License Division is committed to providing the highest level of service to the insurance industry and to the citizens of Ohio.

The Ohio Department of Insurance's License Division is seeking detailed oriented candidate to fill the Insurance Licensing Examiner position within the Business Entity Unit. The ideal candidate will be a self-motivated professional with a strong work ethic, have excellent time management skills and be able to multi-task several projects/issues at the same time.

If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department!

What You'll Do:

Key Responsibilities include, but are not limited to the following:

• Gathers information and documents

• Review and analyze applications and supporting documents to determine license eligibility or continued eligibility

• Review and analyze license status and transactions

• Performs maintenance services on license records

• Reviews, researches, and resolves customer issues and complaints

• Make appropriate referrals to management and/or other divisions

• Provides professional written and/or verbal response for request of information

• Assist customers via telephone/email by providing accurate and professional responses

• Performs related office and clerical duties

• Assists in the overall operation of the division

• Performs other duties as assigned.

What's in it for you:

Unless required by legislation or union contract, the final candidate can expect to be paid at the lowest step in the pay range (step 1). As an Insurance Licensing Examiner, you will receive a raise after six (6) months and yearly step increases until you reach the top level of the pay range. There may also be annual cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

This position is designated as telework eligible. The agency has a hybrid work model which allows employees to work from home but also requires in-person attendance in the office based on operational need. As such, successful candidates must have and maintain internet at their remote location during normal working hours. In addition, employees must reside in Ohio and within a reasonable distance from the Department location to respond to workplace reporting requirements.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website!

36 months training or 36 months experience in insurance field (i.e., regulatory or industry) (e.g., agent, licensing technician, underwriter, claims adjuster); two (2) courses or six (6) months experience in customer service; 12 months training or 12 months experience in operation of personal computer.

• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Insurance

Technical Skills: Insurance, Customer Service, Regulatory Compliance

Professional Skills: Analyzation, Critical Thinking, Attention to Detail, Customer Focus, Confidentiality