H&W Benefit Analyst

Who We Are

Independent for 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

What You Will Do

• Provide customer service and answer complex benefit questions; troubleshoot to resolve issues in a timely and accurate manner.

• Interact with internal and external organizations such as carriers, technical staff, call center and Client Services Manager.

• Maintain comprehensive knowledge of clients' benefit plans and state and federal laws that affect the administration of benefits.

• Process consolidated billing and self-pay premium billing for clients.

• Interact directly with carriers to ensure data is processed correctly and timely.

• Provide input to technology team for process improvement efforts to provide streamlined support to clients.

• Lead open enrollment activities for clients; work with Project Manager on complex open enrollments.

• Partner with Client Services Manager to take over new clients once they have been implemented.

• Maintain client plan requirements documentation.

• Responsible for ensuring data feed integrity for online enrollments and uploads for carriers and internal systems.

Who We Are Looking For

Required Experience and Skills

• Minimum of 5 years of benefits administration experience.

• Bachelor's degree (business or human resources preferred).

• Experience in benefits administration technical solutions is a requirement.

• Outstanding interpersonal skills; along with strong communication skills both verbal and written.

• Demonstrated history of delivering high quality results on schedule.

• Strong analytical skills, comfortable working with and communicating large amounts of data findings.

• Experience establishing and tracking client metrics and reporting on them regularly.

• Proficient with MS Word and Excel.

• Excellent communication and presentation skills.

Preferred Qualifications

• Experience in Health & Welfare benefits administration is a plus.
• CEBS credential is a plus.

Personal Qualifications

• Works well within a team environment and takes ownership of personal work product.

• Proficiency in the use of computers and other general office equipment.

• Proficiency in Microsoft Office Suite.

• Attention to detail.

• Excellent problem-solving skills.

• Strong communication skills (both written and verbal).

• Able to productively respond to change.

• Excellent organization and time management skills.

Location

This role is based out of the Milliman office in Dallas, TX, but candidates hired into this role may work remotely anywhere in the US.

Compensation

The salary range for this role is $54,000 to $106,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

Benefits

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners

• A 401(k) plan with matching program, and profit sharing contribution

• Employee Assistance Program (EAP)

• A discretionary bonus program

• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked

• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period

• A minimum of 8 paid holidays

• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage

• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Transparency

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

The expected application deadline for this job is August 31, 2024.

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