HVAC Master Service Technician
ABM Industries is seeking a HVAC Master Technician to join our team in Alexandria. As an ABM HVAC Master Service Tech you will troubleshoot, repair, maintain, and install HVAC and related equipment per the Service Agreement. In this role you will work, both independently and with a team, to complete work orders for routine, moderately complex and complex electrical services, maintenance, repair, and installation of various HVAC systems and equipment. You will also be called upon to coach, mentor, train, and supervise lower and Journeyman techs.
ESSENTIAL DUTIES AND RESPONSIBILITIES ("Incidental" job duties may be included, but must be indicated. Other essential and incidental job duties may be assigned.
Serve as a friendly and knowledgeable representative of ABM in all interactions with building guests, management, and ownership.
Maintain and repair HVAC equipment and systems of all types, for both commercial and industrial customers.
Diagnose and repair of electronic, mechanical and electrical components of these systems.
Work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
Responsible to respond immediately to any and all service emergency needs of our customers.
Work rotating shift as required, days, nights and weekends. Overtime is required as necessary.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Document all equipment installations: make, model, serial number, necessary test measurements, and pictures as necessary.
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations.
Communicate to dispatch, parts procurement, supervisors and managers, as needed, to keep company and customers informed about work progressions.
Submit detailed, complete and timely reporting.
Participate in company provided training opportunities on latest industry technologies.
Identify and report to supervisor/manager potential opportunities for additional business.
Ensure the performance of preventive maintenance on all building equipment is completed within the allotted schedule.
Ensure efficient operation of all building systems.
Coordinate maintenance with outside vendors and oversee vendor maintenance.
Ensure strict adherence to critical facility work rule and safety procedures.
Be familiar with all applicable Federal, State, and local rules, codes, and regulations.
Observe all company procedures and safety rules
EDUCATION AND/OR EXPERIENCE
10 plus years' proven record in maintenance and troubleshooting and correcting diverse chiller service issues.
Must hold a current and valid HVAC Master's License.
CFC Certified Preferred
Experience managing equipment vendors and maintenance contractors preferred
Excellent written and oral communication skills
Outstanding Customer relations skills
Proven ability to make independent decisions
Knowledge and experience using basic Computer skills
Attention to Detail
Must have outstanding analytical, negotiating and interpersonal skills
Proven ability to work as part of a team to ensure customer satisfaction
PHYSICAL DEMANDS AND WORK ENVIRONMENTAL FACTORS
While performing the duties of this job, the employee is regularly required to stand, walk, and climb; use hands to handle or feel; reach with hands and arms; and talk and hear. Daily bending, stooping and kneeling is required. The employee must occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate. The position requires constant physical activity performing strenuous daily activities of a primarily mechanical nature.