Mcquay International Marietta , GA 30060
Posted 2 weeks ago
Make your mark at the world's largest HVAC company
Daikin Applied is seeking an HVAC Parts Sales Associate. In this critical role, you would provide HVAC parts-related service to customers in the store and over the phone. You will also be responsible for parts identification, order management, inventory selection and pricing. This is 40 hours a week, Monday - Friday.
What's in it for you:
Opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all
Ability to create better outcomes for our customers, so we all can breathe easier
Potential to make an impact and shape your career with a company that is passionate about growth and development
Endless opportunities to make an impact in a people-centered, growing company
Competitive salary and benefits
What you will do:
Sell HVAC parts, equipment, and supplies over the phone and in-person interacting with customers on a daily basis
Create solutions for customers by providing overall technical support and researching options including, but not limited to receiving and processing orders, product, and service questions, warranty administration, and overall customer complaints
Communicate to management when pricing is not in line with market price and local product knowledge
Process customer orders in a timely and efficient manner
Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate
Qualifications:
Requirements
High school diploma
2+ years of customer service experience
Microsoft Office Suite proficiency
Superior communication and interpersonal skills
Strong attention to detail
Demonstrated example of taking initiative with a solid work ethic
Preferred
2+ years of HVAC or parallel industry parts store experience
Experience with point of sale systems, including Oracle
Work visa sponsorship is not available for this position.
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Mcquay International