Hvac Parts Courier And Helper

Job Description

Job Summary: The Parts Courier and Helper is responsible for providing delivery, shuttling necessary parts and supplies for service repair completion for Repair Technicians and performing on-the-job training tasks when working with a Break Technician on call types. Job Duties/Responsibilities: • Rides with or meets Break/Fix Technician at designated locations to assist with service calls when assigned • Shuttles parts and supplies to Break/Fix Technician when applicable • Works as a dedicated team member to ensure fast, flexible and expert service to every customer • Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues • Looks for methods to improve business performance and enhance the customer experience • Maintains truck and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition • Adheres to all Company policies and procedures • Maintains inventory of parts which have been delivered • Must be punctual and make no delay in deliveries • Provides assistance with loading/unloading parts • Performs other duties as assigned