Valeo SE Elkhart , IN 46516
Posted 2 weeks ago
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
What you will win:
As part of a global community of talented people, you will grow and thrive working on advanced technologies for greener, safer and smarter mobility. Our company culture gives all our employees the opportunity every day to #Dare.Care.Share.
You will receive a best in class, total compensation package that provides a comprehensive benefits program with real financial value.
What you will do:
Join Valeo's teams specialized in the automotive aftermarket, and revolutionize customer relations through digital solutions!
The Field Service Engineer is responsible for repairing commercial buses under warranty and resolving customers' concerns on product failures via provided mobile service vehicle or airplane.
This is a remote role based out of your home office mid-west of the United States. The position does require traveling most of the time supporting mid-west customers. A work vehicle as well as required tools will be provided.
Your responsibilities...
Travel 75% of the time across the mid-west of the United States
Conduct full maintenance training courses on various heating, ventilation and air conditioning systems for transit bus and school bus systems to mechanics, technicians and management teams
Service/repair/replace HVAC systems on buses when required
Meet regularly with the North American Service Manager to provide status on completed work
Attend internal meetings as needed
Work closely with the Valeo TCV (Thermal Commercial Vehicles) Engineering and Quality teams
Follow standards and work instructions and support the creation of standards when needed
Complete field service and training reports and file with North American Service Manager timely and accurately
Maintain highest security protocols to keep sensitive and protected customer and or company information confidential and secured
Ensures compliance with all safety procedures and standards including, but not limited to, performing tasks safely, wearing required personal protective equipment, maintaining a clean working area and implementing safety improvements.
Escalate challenges and impediments to meeting customer's expectations.
Maintain professional and positive relations with team members.
May train other team members on various maintenance practices for the various systems offer by Valeo TCV
Comply with all company conduct rules
What you should have:
You will support mid-west Valeo customers with HVAC bus services
You have experience training in either automotive or residential HVAC systems
You have a High School Diploma or GED, college degree is preferred
You have work experience with repairs of automotive heating and air conditioning units
You have knowledge of 600V + electrical systems or ability to read a wiring diagram
You have the ability to travel internationally "Canada & Mexico on occasion"
You are able to read technical drawings and prints
You have demonstrated ability to diagnose and repair automotive air conditioning units over the phone
You have demonstrated ability to communicate effectively
You are detail oriented and accurate
You have a high degree of accountability and ownership
You have strong organization skills
You show proficiency in computer software- Microsoft Office, Google, etc.
You have the ability to work in a team environment
You are able to work independently with minimal supervision
You have demonstrated ability to satisfy customers
Join us!
Thanks to its strategy based on innovation, Valeo is at the heart of the three revolutions that are revolutionizing the automobile: the electrification of the vehicle, the advent of the autonomous and connected vehicle, and the development of digital mobility.
Revolutions that Valeo has anticipated and that are today synonymous with great career opportunities, including abroad! At Valeo, innovation is driven by diversity, authenticity and the energy of its talents.
Job:
Customer Quality Engineer
Organization:
Customer Quality
Schedule:
Full time
Employee Status:
Regular
Job Type:
Permanent contract
Job Posting Date:
2024-04-15
Join Us !
Being part of our team, you will join:
More information on Valeo: https://www.valeo.com
Valeo SE