Hvac Dispatcher & Office Manager

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Health Insurance Dental Insurance Job Summary We are seeking a motivated and outgoing Office Manager to join our team. In this role, you will provide support to our field employees, ensuring they have all the information and resources they need to perform their best. You will also be the first point of contact for clients contacting us. Your responsibilities will include answering phone calls, scheduling appointments, and handling paperwork such as construction permits and warranty registrations for our customers. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. We will provide you with the necessary training if you are not familiar with certain industry specific tasks. Responsibilities Answer incoming phone calls Schedule service appointments and maintain calendar Organize meetings Register customer equipment warranties Maintain an organized filing system File rebate applications File construction permits, mail payments & schedule final inspections Assist Service Department with billing clients as needed Qualifications High school diploma/GED required Previous experience as an Administrative Assistant or in a similar position to a service company (HVAC, Plumbing, Electrical, etc.) Familiarity with standard office equipment such as printers & scanners Good computer skills and basic knowledge of Microsoft Word, Outlook, and Excel Highly organized with excellent time management skills and the ability to prioritize projects Ability to communicate with team members who will usually be out in the field Ability to learn and use scheduling & billing software (CRM)