Siemens Building Technologies is currently searching for an HVAC Field Service Technician - Service Specialist to support our Building Automation HVAC Controls Service Group in the Northern Boston, MA area. The Field Service Technician (Service Specialist) is responsible for completing HVAC Controls service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions.
This position can be located in other North of Boston locations such as Andover, Lowell, Burlington, Billerica, and Danvers.
Additional Responsibilities include:
Executes technical support program tasks as scheduled.
Performs technician preventative maintenance and diagnostics on HVAC Controls automation systems and components as outlined in the technical support program.
Responds to emergency service calls as directed during the day and after hours.
Tests and verifies system readings ensuring an optimal system operation.
Identifies additional chargeable opportunities (T&M Work) including system upgrades and service contact expansion.
Performs system checkout and assists in automation systems startups for service installed jobs.
May coordinate electrical installation with electrical contractors at job site as required.
Completes and submits written service orders and reports covering all aspects of each assignment and activity.
Completes and submits timesheets and other necessary information daily / weekly.
If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.
Works with other branch, company or external service providers / vendors to arrange service and to resolve problems.
Participates in job site final walk through and / or final completion for construction to service turnover on assigned jobs.
Conducts training for customers on site or at the branch.
Provides technical support, coaching, and direction to end users and field labor when applicable
Associate's Degree in Electronics or other related field preferred, although candidates with a combination of directly related HVAC technician experience and education (HS Diploma or GED Equivalent a minimum requirement) will also be considered.
1-2 years HVAC engineer/service technician experience is desired.
Knowledge of automation systems, HVAC, electrical concepts, and building controls and operations preferred.
Skilled in programming, job start-up, checkout, and troubleshooting preferred.
Proficient in Microsoft Office: Word, Excel and Outlook.
Excellent verbal and written communication and customer relation skills.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Must be at least 21 years old with a clean and valid driver's license; must meet eligibility requirements to drive a Siemens company vehicle.
Job ID: 184870
Organization: Smart Infrastructure
Company: Siemens Industry, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
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