Human Services Technician I/Ii-Bilingual

This is a continuous recruitment and may close at any time without notice.   

Candidates are encouraged to indicate ALL acceptable geographical locations on their application which they will accept employment.  Other permanent and temporary appointments will be made as needed.

Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.

EXAMINATION SCHEDULE:

Initial application screening will result in a written examination.  Subsequent testing dates to be posted as applicable.

Minimum Qualifications/Employment Standards:

Level I:

High School Diploma, G.E.D. or equivalent and completion of 60 semester or 90 quarter units from an accredited college or university, or any equivalent combination of education and/or experience that provides the knowledge and abilities indicated below.

Level II:

Satisfactory completion of training as a Human Services Technician I.

Both Levels:

Possession of a valid Class C California driver's license is required upon appointment.

Incumbents must have the ability to travel to designated locations.

Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or email HR@kerncounty.com

Full Job Description Human Services Technician I/II

Additional Requirements:

• Applicants must submit a bilingual (English/Spanish) certificate before the final filing deadline. Applicants who wish to be considered for bilingual employment must submit a bilingual certificate issued by the Kern County Human Resources Division or its authorized agent, Bakersfield College.

Access the following website for information about where to obtain a qualifying certificate: https://www.bakersfieldcollege.edu/academics/career-education/bilingual-testing.html 

Employees who occupy positions designated as bilingual are paid dependent upon the required level of proficiency.

Examinations:

Written Exam (Weight 100%): Will be conducted for the purpose of assessing the applicant's knowledge of principles of customer service and human behavior; business practices; appropriate business attire; telephone etiquette; organizational practices and procedures; basic mathematics; basic computer operations; techniques of interviewing to obtain information; basic grammar; basic public contact skills.

Applicants must attain at least a 70% score on each phase of the examination process.

This position works within the Department of Human Services. For more information about the department, please view their website here.

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High Performance Culture

Kern County is actively engaged in creating a culture that promotes excellence, innovation and continuous improvement. LaunchKern is Kern County's continuous improvement initiative based on the principles of Lean Six Sigma. LaunchKern empowers our valued employees to change the way government works by improving their work environment, saving taxpayer dollars and enhancing services to residents.

Growth Mindset

We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.

Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.

A background check may be conducted for this classification.

Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.

Appointees are subject to fingerprinting for the purpose of a criminal records check as authorized by section 16501 of the California Welfare and Institutions code and section 11105.3 of the California Penal Code.

This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed.

Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission. Candidates are encouraged to indicate acceptable geographical locations in which they would accept employment on their application form. Candidates MUST be willing to travel to these locations (areas/district offices).

For more information regarding Kern County's recruitment process, please see our FAQ page.

Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.