Human Services Specialist - Homeless Services Center

HUMAN SERVICES SPECIALIST, HOMELESS SERVICES CENTER

Health and Human Services Department

• Social Services Division

• Homeless Services Center

• Deadline Extended -

Permanent, Full-Time (37.5 hours per week) - The Schedule is Sunday-Thursday, 3:00 pm-11:30 pm. In addition to a monthly two-hour staff meeting is required -

The City of Portland is seeking a Human Services Specialist for our Homeless Services Center. As a Human Services Specialist, you will be responsible for providing direct services to individuals experiencing homelessness in the Portland area.

Responsibilities include, but are not limited to:

• Conducting outreach to individuals experiencing homelessness in the community.

• Completing necessary documentation for shelter intake and HUD related funding.

• Assisting with check in procedures at the Homeless Services Center.

• Providing crisis intervention services to clients in need.

• Assisting with the operation of the Homeless Services Center: Including managing client files, maintaining accurate records, completing General Assistance Applications, and more.

• Collaborating with community partners to ensure clients receive comprehensive services.

• Participating in regular team meetings and trainings to ensure the provision of high-quality services.

The ideal candidate for this position will

• Have the customer services skills needed to work with a vulnerable population-including those experiencing mental health or substance use issues.

• They will have excellent communication skills, both verbal and written.

• Will be able to work collaboratively with a diverse group of clients and community partners.

• Experience working in a homeless shelter.

• BA in Social Work or Equivalent is Preferred, but not required.

• A valid Class C Driver's license is required.

If you are passionate about making a difference in the lives of individuals experiencing homelessness and have the skills and experience required for this position, we encourage you to apply.

Applications accepted until filled

Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

CEBA Union position

• Grade 13 - Pay range starting at $21.69/hour. Additionally, a $2.00/hour shift differential is paid for all weekend hours and nights after 7PM.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.

City benefits include:

• Thirteen paid holidays

• Free employee health insurance with the completion of wellness incentives

• Sick, vacation, and personal leave

• Life, dental, vision and income protection insurances

• Choice of retirement plans, including a pension plan

• Use of City recreation facilities

• Discount on professional development programs through USM and Thomas College

If you need assistance or accommodation in the application process, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-874-8649

The City of Portland is strongly committed to diversity in its workforce.

Women and Minorities are encouraged to apply.

We are an Affirmative Action/Equal Employment Opportunity employer.

Type : INTERNAL & EXTERNAL

Group : CEBA

Job Family : SOCIAL SERVICES

Posting Start : 03/08/2024

Posting End : 12/31/9999

Details : Job Description