Human Services Program Development Specialist-Cfsr Spct

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

HUMAN SERVICES PROGRAM DEVELOPMENT SPECIALIST

Job Location:

CHILD AND FAMILY SERVICES REVIEW SPECIALIST

STATEWIDE

Posting Details:

Salary: $27.1410 HRLY/$56,453.28 Salary

Grade: 20

Closing Date: April 8, 2024

Job Summary:

This position is responsible for drafting the Federal Child and Family Services Plan (CFSP), Annual Progress and Services Report (APSR), Child and Family Services Review (CFSR) Statewide Assessment, and CFSR Program Improvement Plan. This position is responsible for compiling related data and utilizing data reports for the CFSP, CFSR and other data. This position will be assigned special projects related to monitoring, measuring, and improving child welfare practice, such as the effectiveness and fidelity of improvement activities, compliance monitoring, and ongoing activities.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Gather detailed information from numerous sources within and outside the Department of Child Safety, synthesize the information, and draft technical reports such as the Federal Child and Family Services Plan (CFSP), Annual Progress and Services Report (APSR), Child and Family Services Review (CFSR) Statewide Assessment, and CFSR Program Improvement Plan under the direct supervision of the Program Administrator.

• Complete special projects as assigned by the Program Administrator related to monitoring, measuring, and improving DCS practice, such as the effectiveness and fidelity of improvement activities, compliance monitoring, and ongoing activities.

• Assist the Program Administrator in data tracking as assigned and review, compile, share, prepare, evaluate, and interpret data/information from a variety of sources to assess ways to accomplish the agency's goals for safety, permanency, and well-being for children and meet federal data reporting requirements as it relates to the CFSR, CFSP, and other projects for which the section is responsible.

• Participate in meetings, committees, advisory groups, and strategic planning activities in order to remain informed of current practice and initiatives impacting DCS functioning and improvement strategies.

• Research, read, and interpret Program Instructions and other guidance from federal and other resources related to report or document requirements.

• Identify and understand issues, problems, and opportunities; compare data and information from different sources to draw conclusions; and consult with the Program Administrator to choose an action or develop appropriate solutions.

• Represent DCS by attending community meetings and work groups as assigned.

• Other duties as assigned as related to the position..

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Federal and State laws, regulations and policies governing child welfare

• Practices in child welfare programs

• Current child welfare principles and best practices.

• Policies and Procedures established for the Department.

• Computer and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) and video conferencing (Teams)

• continuous quality improvement cycle, the DCS quality assurance system, and the Child and Family Services Review Process

• DCS data entry system (Guardian)

Skills in:

• Verbal and written communication skills

• Negotiation, collaboration and conflict management

• Time management

• Interpreting written instructions and guidance

• Technical report writing and verbal communication

• Critical thinking

Ability to:

• Establish and maintain effective working relationships with individuals, groups, and representatives of other organizations

• Model professional interactions

• Share constructive feedback to ensure continual quality improvement

• demonstrate commitment to the agency's mission values and core beliefs

• Travel in-state

• Learn and integrate complex material into practice under pressure

• Maintain professional boundaries; work as a team member; recognize employee strengths and weaknesses;

• synthesize information from multiple/varied sources to support conclusions and decision making

• Work independently

• Concentrate for extended periods of time

Selective Preference(s):

Experience in data reporting, technical report writing, and macro practice, such as agency programs and compliance with state and federal requirements.

Pre-Employment Requirements:

Master's or Bachelor's Degree from an accredited college or university AND three (3) years of combined DCS Specialist Trainee/DCS Specialist experience/OCWI Investigator/Program Specialist experience OR two (2) years full-time experience from another state or jurisdiction responsible for the CFSP/APSR/CFSR in that jurisdiction.

The ability to secure and maintain an Arizona Fingerprint Clearance Card and the ability to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans

• Top-ranked retirement and long-term disability plans

• 10 paid holidays per year

• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

• Sick time accrued at 3.70 hours bi-weekly

• Deferred compensation plan

• Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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Having trouble applying for this position?

Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.