Human Services Coordinator

This position provides support for individuals who are referred to WorkSource West (WSW) for vocational skills training and transition aged students/trainees for ages 24 and under, functioning as the transition client manager. The applicant will be the liaison between the instructor and counselor, providing services to ensure consumer support, consumer safety, appropriate training and addressing needs that come up during the training day.

The applicant will review and manage all consumers' records to be used with assisting in individual case decisions regarding consumer acceptance and participation into the program at WorkSource West. The applicant will lead soft skills classes and additional classes identified as appropriate by management. The selected applicant will be responsible for documenting evidence of each consumer's participation in the WSW program.

This information will be shared with the WSW team assigned to each consumer at monthly consumer staffing via progress notes and other support evidence-based documentation. This position serves as the main coordinator of all consumer information related to their progress towards the identified employment goal on their rehabilitation plans. In addition to client manager duties this position will work to enter Pre-ETS paperwork and function as the liaison for casework related to Pre-ETS.

The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About NC Department of Health and Human Services:

The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits  To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Please refer to the link below for additional information

https://oshr.nc.gov/work-for-nc/how-do-i-get-job

• Knowledge of casework management and processes

• Knowledge of analyzing medical, psychological, or vocational data for service delivery.

• Demonstrated experience working with the public and in groups

Management Preferences

• Knowledge and experience working with persons with disabilities

• Knowledge of working with community groups and agencies

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution;

OR

Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling;

OR

equivalent combination of education and experience.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at

855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.