The work location for this position is in Hyannis, MA.
About the Agency:
The Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. DDS is seeking a motivated and experienced candidate for the role of Human Service Coordinator (A/B).
(The duties and responsibilities stated are a general summary and not all inclusive.)
The Human Service Coordinator (HSC) position will monitor the safety and wellbeing of assigned individuals and advocate in regard to their human, civil, and legal rights through the implementation of support services, the Individual's service plan, and other necessary means. The HSC will monitor DDS funded and auxiliary funded programs by visiting the establishments on a frequent and as needed basis as well as documenting the visits and observations as regulated by the Department. Regular contact with individuals, families, and providers is a necessity for cohesiveness in working with the team.
The selected candidate will be required to travel to individuals' homes, programs, and outside meetings that may or may not be in close proximity of the Area Office. It is essential for this position to be responsible for the coordination, facilitation, monitoring the development and progress of support plans for assigned individuals as per DDS regulations, as well as coordination of DDS funded and auxiliary support services in response to individual's needs. The ability and willingness to utilize the communication method of individuals assigned to a caseload is an important function of this position.
The HSC will also be required to coordinate referrals to community services and other state agencies, as well as provide outreach and communication with these entities. The selected candidate must demonstrate a willingness to work with individuals and families on their caseloads who are interested in participating in the Participant Directed Program. This will involve learning the nuts and bolts of performing the duties of a support broker in assisting families and individuals in directing their own supports.
The Human Service Coordinator must maintain up-to-date record keeping both electronic and hard copy, maintain appropriate and timely documentation for individuals enrolled in any of the Department's waiver or non-waiver services, communicate with team members, as well as maintain regular communication with Area Office Management. It is essential to effectively represent the Department and Area Office in a professional manner. Other job duties may be assigned as needed.
Experience working with individuals who are Deaf and Hard of Hearing.
Knowledge of and sensitivity to Deaf Culture.
Ability to utilize ASL.
Experience using communication styles and/or augmentative communication systems.
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A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit:
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
For questions, please contact Human Resources' Field Office staff at 508-866-8803.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
This is a Civil Service Position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.
Full-time 37.5 hour weekly position.
Schedule Monday through Friday, 8:45 a.m. to 5:00 p.m.
Days off Saturday and Sunday
Flexibility with work schedule is required.
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS:
REQUIRED WORK EXPERIENCE: At least three years of full-time, or equivalent part-time, professional experience in human services work or social work. Based on assignment, one year of professional work experience must have been in one of the following specialty areas. Refer to the individual position description for specialized work experience required.
Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: The year of professional work experience must have included the clinical care and treatment of psychiatric or emotionally disturbed individuals.
Department of Developmental Services assignments only: The year of professional work experience must have involved working with individuals with intellectual or other developmental disabilities.
A Bachelor's or higher degree in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, or physical education may be substituted for two years of the required experience on the basis of two years of education for one year of experience.
Mental Health Case Manager and Forensic Transition Team Coordinator assignments only: Degree substitutions must be in social work, psychology, sociology, counseling, counseling education, rehabilitation, rehabilitation counseling, human services, education of the physically or emotionally handicapped, education of the multiple handicapped, or education of the learning disabled.
Department of Developmental Services assignments only:
A current and valid Massachusetts license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker may be substituted for two years of the required experience.
A current and valid Massachusetts license or registration as a physical therapy assistant or occupational therapy assistant may be substituted for one year of the required experience.
One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
No substitutions will be permitted for the required year of professional experience.
REQUIRED EDUCATION AND LICENSES:
One of the following is required for Qualified Developmental Services Professional assignments in the Department of Developmental Services only:
A current and valid Massachusetts license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker, OR
A Bachelor's or higher degree in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, or physical education.
Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
State Of Massachusetts