Human Resources Technician

Description

THE DEPARTMENT:

The Human Resources Department is seeking collaborative, innovative, enthusiastic individuals with great interpersonal skills to deliver high quality services that meet the community's needs. The current vacancy is in the Recruitment, Classification/Compensation, and Training Division. Experience in the public sector is desirable. To learn more about the City of Santa Clara Human Resources Department, visit our website.

The Position:

The current Human Resources Technician vacancy is in the Recruitment/Selection, Classification/Compensation, and Training Division. The Human Resources Department is seeking a highly motivated individual who will support client departments with conducting recruitments across the City. Recruitments range from non-sworn, sworn, executive management, and As-needed positions. This position requires initiative, research skills, and strong customer service skills. This position will require the incumbent to be familiar with and follow set recruitment procedures and City processes and have the ability to relay this information to client Departments and candidates. The selected individual may support components of the City's training program, may be required to conduct classification/compensation surveys for various classifications, assist with reclassification studies, and will assist with various special projects as assigned. Qualified candidates will have strong interpersonal skills, exceptional organizational skills, and excellent verbal and written communication skills.

Although the current vacancy is in Recruitment/Selection, Classification/Compensation, and Training Division, this position may be used to fill other Human Resources Technician vacancies that occur during the life of the eligible list. Candidates interested in benefits, leaves, workers' compensation, and HRIS specialties are encouraged to apply for future consideration.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The annual salary range for this position is $82,275.72 - $104,836.68. This position will be filled at or near the bottom of the salary range.

Typical Duties

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

Under immediate supervision:

• Provides assistance to City staff and the general public regarding personnel matters, either by telephone or in person;

• Demonstrates excellent customer service skills, honesty, respect, and ethical behavior;

• Schedules and administers recruitments and selection processes;

• Prepares recruitment materials including job announcements, writing and placing advertisements, assembling mailing lists and preparing and issuing candidate notices;

• Processes applicants for employment;

• Documents and reports on applicant and examination activity;

• Prepares, monitors, and conducts various examinations;

• Conducts surveys and compiles data; performs basic statistical analyses and prepares related human resources reports;

• Monitors, audits and processes employee compensation and benefit data (i.e. payroll, sick leave, injury, vacation, performance evaluations), and related information and makes corrections or adjustments when necessary;

• Processes personnel transactions for employees from initial employment through separation and retirement;

• Processes Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA) requests (e.g., sends initial correspondence, audits medical certification receipts, tracks leave of absence, audits payroll coding and benefits continuation, coordinates return to work)

• Coordinates and conducts general Human Resources training, including but not limited to applicant orientation sessions, new employee orientations, Health and Benefits Fair, retirement seminars, and exit interviews;

• Updates and maintains City's position control based on budget requirements;

• Composes, types, and proofreads notices, letters, and general correspondence to employees and applicants for employment;

• Disseminates employment and benefit information;

• Processes workers' compensation and disability programs;

• Assists in the development and revision of human resources documents, procedures, policies, and forms

• May perform general clerical duties in the completion of work assignments, and

• Performs other duties as assigned.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; AND

• Two (2) years of experience in technical or clerical human resources programs. This would involve the recruitment and selection of employees, employee benefits, employee relations, maintenance of classification and compensation plans, coordination of workers' compensation and benefits programs, or maintenance of detailed confidential and sensitive personnel records.

• Experience with word processing and spreadsheet software is required.

ACCEPTABLE SUBSTITUTION

• College education in public personnel administration, human resources administration, or equivalent major in an accredited college or university may be substituted at the rate of one (1) year of education (30 semester units or equivalent) for each year of the required experience.

DESIRABLE QUALIFICATIONS

• Experience with database software (e.g., Microsoft Access), Applicant Tracking software, and/or Human Resources Management Information Systems (HRIS) are desirable.

• Bachelor's Degree in Human Resources, Business Administration, or closely related field is desirable

LICENSES/CERTIFICATES

• Possession of a valid California Class C driver's license is required at time of appointment.

LICENSES/CERTIFICATES

Possession of a valid California Class C driver's license is required at time of appointment.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

Knowledge, Skills, and Abilities

Knowledge of:

• General principles, procedures and practices of human resources work which may include one or more of the following: Equal Employment Opportunity laws and guidelines; recruitment; selection and interviewing techniques; workers' compensation; benefits, classification and compensation administration; employee relations, civil service rules, memoranda of understanding, and records management

• Human Resources Information Systems (HRIS) programs

• Data management and recordkeeping techniques

• Correct English usage, including spelling, grammar, punctuation, and vocabulary;

• Basic mathematical principles

• Office safety practices, procedures and standards

Ability to:

• Read, analyze, and interpret information such as rules, laws, contracts, Memoranda of Understanding, standards and procedures and effectively apply them in the employment situation

• Perform complex and detailed technical work with considerable independence

• Research and prepare concise and accurate statistical and written reports, recruitment, examination and selection materials, and compensation and benefit information and adjustments

• Communicate clearly and effectively, both orally and in writing

• Understand and follow oral and written instructions

• Organize work to accurately and thoroughly complete assignments with adherence to deadlines while effectively handling several assignments simultaneously

• Develop and maintain accurate automated and manual files and records, often confidential in nature

• Establish and maintain working relationships with employees, applicants for employment, the general public and other governmental agencies

• Work in a team-based environment and achieve common goals

• Deal tactfully and courteously with the public

• Recognize and maintain the confidentiality of privileged information

• Use good judgment in dealing with sensitive issues

• Provide direction or instruction to clerical employees;

• Operate standard office equipment and learn computer programs

• Lift up to 25 pounds of static weight

• Sit or stand for extended periods of time and bend, stoop, reach, lift, drag, and carry as necessary to perform assigned duties.

Additional Information:

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write "see resume or personnel file."). To receive consideration for the screening process, candidates must submit a resume along with the completed application. Incomplete applications will not be accepted. Application packets may be submitted online through the "Apply Now" feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of March 22, 2024 at 4:00 PM.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.