Human Resources Specialist- Team Member Engagement And Experience (Reno)

JOB SUMMARY

The Team Member Experience & Engagement (TMEE) Specialist will be expected to perform human resources functions and assignments including but not limited to employee relations, labor relations, internal investigations, employee engagement, compliance, status changes, internal communications, answering general questions related to HR and consulting with managers on human resources matters.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conducts thorough internal investigations with employees and identifies appropriate resolution including performance consequences for investigations

• Ensures compliance and completion of ADA interactive and accommodation

• Processes leaves of absence in conjunction with the Employee Service Center

• Manage programs designed to foster team member engagement, such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment

• Conveys ideas and recommendations in a clear, compelling and succinct way

• Drives self-service engagement initiatives and supports any facilitated learning opportunities Acts as the bridge between Human Resources, and team members to become a trusted partner in solving issues

• Greets Team Members and guests at the HR front desk, provides the service requested or connects them with the appropriate HR team member

• Other job related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Available to work various shifts and a flexible schedule

• Previous labor relations experience strongly preferred

• Working knowledge of labor and employment laws required

• Proficiency required in Word, Excel, PowerPoint, and Outlook. Experience in Canva preferred

• Excellent written and verbal communication skills with all levels in the organization

• Demonstrated organizational and planning skills

• Program management skills including managing details, keeping multiple tasks/projects on track and following through to completion

• Must be detail oriented, have decision making abilities and excellent time management

• Able to react quickly and efficiently to newly presented demands

• Desire to collaborate and partner with team

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Able to maintain a positive attitude while performing within stressful situations and handling complex emotional issues

• Ability to use deductive reasoning and analytical/critical thinking when working with departments on investigations, including sensitive issues such as harassment and/or violence

• Requires the ability to incorporate creative and innovative approaches to various projects by taking initiative and working independently

• Demonstrates highest level of confidentiality and professionalism

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business or Human Resources preferred or equivalent combination of education and work experience

• Two to five years Human Resources experience preferred

• Two years Labor Relations/Employee Relations experience in hotel/casino environment, preferred

• Ability to obtain a NV Gaming Control Board Registration

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Must be able to respond to visual and aural cues

• Must have manual dexterity to operate all office equipment

• Must be able to maneuver around office and property

• Must be able to lift and carry up to 30 pounds

• Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job

• Office environment may include variable temperature and lighting levels

• Casino environment may include smoke and variable temperature, lighting and noise

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.