Human Resources Specialist I

Job Description

Overview

Build your career with IU Health!  We have an exciting opportunity available for a HR Shared Services I to join the HRSS team at our Indianapolis location.

Serves as the first point of contact for the HR Service Center, which is available for all IU Health team members statewide, to receive support and guidance on a variety of Human Resources programs and policies. Handles a high-volume of inbound calls and written requests regarding Oracle HR transactions, benefit programs and enrollment procedures, leave programs, HR policies and programs.

Processes, troubleshoots, and approves a high-volume of Oracle HR transactions and verifications of team member data to support statewide operations. Participates in testing for system updates or enhancements and helps identify HR trends and issues that impact all team members. Partners with other HR colleagues across the system to ensure team member needs are addressed appropriately in an efficient and professional manner.

Our ideal candidate would have previous HR experience.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development.  We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more!

High School Diploma/GED required; Associate's Degree or equivalent years of experience preferred. Must be HDI (Helpdesk Institute) certified within 6 months of employment. Requires 0-3 years of relevant experience.

• Prior Human Resources experience preferred.

• HR data entry and call center experience preferred.

• Help Desk Institute (HDI) certification is required to have or obtain within 6 months of hire (HRSS will pay for certification).

• Requires experience in Microsoft programs (Word, Excel).

We are an equal opportunity employer and value diversity and inclusion at IU Health. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.