Human Resources Specialist (I, II, Iii) - HR Service Center

Central Pacific Bank Honolulu , HI 96812

Posted 2 months ago

Position Function:

Under the general direction of the Director, HR Service Center, the HR Specialist is responsible for assisting with all aspects of administrative support for the Human Resource Service Center with a focus on HR Administration and employee benefits. Administrative job duties support the bank's human Resources, employee benefit and retirement programs, including employment records, HRIS, health and welfare, group insurance, employee wellness, 401(k) retirement savings plan in compliance with state and federal regulations. This position also provides support necessary to ensure the department maintains compliance related to internal and regulatory audits.


  • Provide administrative support for all aspects of benefits administration.

  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

  • Performs periodic audits of benefits-related data to ensure completeness and accuracy of employee benefit coverage. Handles corrections or adjustments as needed and suggests process improvement opportunities in the department's administrative process.

  • Responds to general HR inquiries from managers and employees related to benefit plan provisions, enrollments, status changes and other general inquiries.

  • Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.

  • Completes monthly benefit premium billing and reconciliation for all health and welfare and group insurance plans.

  • Responsible for processing COBRA administration for employees' loss of coverage.

  • Leave Management

  • Assists in the administrative functions of the bank's leave management program

  • Demonstrates working knowledge of FMLA, HFL and ADA regulations

  • Processes and administers leave-of-absence requests and forms necessary to administer employees leave under FMLA, HFL and/or ADA

  • Employee Wellness

  • Support the initiatives of the corporate wellness program and wellness committee

  • Actively participates as a member of the bank's wellness committee

  • Coordinates the wellness committee meeting schedules, takes minutes, manages the annual wellness calendar

  • Employee Communication

  • Assists with new-hire orientations.

  • Assists with the open enrollment process.

Minimum Qualifications:


  • High school diploma required.

  • Bachelor's degree in Business Administration, Human Resource Management or related field of study preferred.


  • 1-3+ years of experience in HR and/or Benefits Administration (A bachelor's degree can substitute for 2 years of work experience.)


  • SHRM Certified Professional (SHRM-CP or SCP, PHR or SPHR) preferred.

Physical Requirements & Working Conditions:

  • Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.

  • Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.

  • Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.

  • Must be able to read and understand bank-related documents.

  • Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Human Resources Specialist (I, II, Iii) - HR Service Center

Central Pacific Bank