Human Resources Specialist

HUMAN RESOURCES SPECIALIST

109

$43,024.00 - 54,855.00

APPLICATION DEADLINE: 7/5/2024

JOB SUMMARY

This position provides varied administrative and clerical assistance to the Human Resources Department personnel, programs, and functions; contacts and communicates position details to candidates and new hires before their start date; gathers and completes new hire documentation; effectively communicates onboarding details and status to candidates, new hires, and department hiring managers; and performs related work as required. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

ESSENTIAL JOB FUNCTIONS:

• Provides support and assistance to other HR staff in the program areas of classification & compensation, recruitment, benefits and employee relations as needed;

• Maintains responsibility for contacting, gathering, completing, and communicating position details to candidates and new hires before their start date; ensures appropriate signatures and approvals before processing new hire paperwork;

• Completes documentation of personnel actions to include but not limited to new hires, promotions, demotions, and lateral transfers in compliance with the City's Pay Policies;

• Coordinates appropriate candidate pre-employment background checks and drug testing;

• Ensures a smooth and seamless pre-hire onboarding process;

• Communicates onboarding procedures, details and status to candidates, and department hiring managers;

• Ensures maintenance of HR personnel forms to include but not limited to filing paperwork, creating new forms, and revising new hire and onboarding procedures when applicable;

• Conducts and maintains records of employee exit interviews as requested;

• Assists employees and supervisors with issues and questions related to candidates, new hires and onboarding;

• Researches candidates and/or new hire files for HR staff, department directors and supervisors, attorneys, and others as appropriate;

• Provides training and assistance to HR staff in the use of forms and onboarding procedures as requested;

• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed;

• Greets office visitors; directs visitors to appropriate office and/or provides information and assistance as requested;

• Provides a variety of information to employees and the public regarding department procedures, policies and methods;

• Assists with providing written and oral employment verifications as requested;

• Performs general administrative / clerical work as required, including but not limited to preparing reports and correspondence, compiling data for reports, copying and filing documents, entering and retrieving computer data, answering the telephone, ordering and maintaining office supplies, etc.;

• Receives and responds to employee / public inquiries, concerns and complaints regarding policies and procedures in areas of responsibility;

• Attends staff, committee and City meetings as required;

• Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills; and

• Performs other responsibilities that relate to onboarding and related duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• Associate's degree in business or public administration, personnel administration, office administration or a closely related field;

• Three (3) years of relevant prior experience;

• Valid South Carolina Class "D" Driver's License.

SPECIAL REQUIREMENTS:

• Proficient in the use of Microsoft Office;

• May be required to work after hours to as needed to complete assigned tasks;

• Ability to manage multiple tasks during peak hiring seasons and in a high-volume hiring environment, including prioritizing assigned tasks in order to meet hiring deadlines;

• Ability to work independently with minimal supervision; excellent interpersonal, listening, customer service and communication skills;

• Ability to work well with HR staff, candidates, department managers, supervisors, etc.;

• Strong written and verbal communication skills;

• Pays attention to detail as appropriate when completing documentation and gathering information; and

• Ability to handle sensitive and confidential information.

Knowledge, Skills and Abilities:

• Knowledge of addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages;

• Knowledge of personal computer and peripheral equipment with skill in the use of Microsoft Office 2000 (including MS Access) preferred, and utilizing Outlook, word processing, spreadsheet and power point software programs;

• Ability to express ideas clearly and concisely both orally and in writing;

• Ability to multi-task with strong organization and interpersonal skills;

• Ability to gather, organize, analyze, examine or evaluate data or information and may prescribe action based on such data or information;

• Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants;

• Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner;

• Ability to perform coordinating work involving guidelines and rules, with constant problem-solving;

• Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form;

• Ability to perform specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure; and

• Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.

PHYSICAL DEMANDS:

The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis, 20 pounds occasionally, or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: crouching, fingering, grasping, handling, hearing, kneeling, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, visual acuity, and walking.

WORKING CONDITIONS:

Work environment involves exposure to no known environmental hazards; and is safe and secure that may periodically have unpredicted requirements or demands.