Human Resources Services Advisor
Reference Code: 54301
Location: United States (US) - Houston, TX
Job Category: Human Resources
Employment Type: Employee Full-time
Relocation Eligibility: This position is not eligible for our relocation program
Based on the direction from the HR Services Coordinator, you will be responsible for supporting and executing the HR Services function that supports TransCanada's recruitment processes as well as other various HR programs and processes supported by HR Services. In this role, you will partner with the broad HR team to ensure effective support of the business and delivery of services.
Execute letter administration through the recruitment and internal movement processes;
Initiate and monitor conditions and background checks with third party vendors as per the recruitment process;
Provide support and guidance to hiring leaders and candidates to ensure effective onboarding of candidates into the HR systems;
Support the administration of various human resources programs for employees and leaders;
Collaborate with the HR partners to resolve and find solutions to escalated matters;
Track and complete onboarding processes through the recruitment and onboarding modules in SuccessFactors. Also utilize SAP, HR ServiceNow and other online tools;
Contribute to work managed through a queue to ensure service level targets are met;
Identify opportunities to improve our service focused on effectiveness and efficiency as well as simplify processes;
Participate in ongoing training and learning opportunities as well as projects or initiatives
Other tasks as required.
Qualifications and Education
Strong proficiency in SuccessFactors and SAP, case management applications, and Microsoft Office Suite - Outlook, Excel, Word, and PowerPoint;
Consistently deliver exceptional customer service;
Ability to resolve inquiries in an effective and timely manner while managing competing priorities in a high-paced, deadline-driven environment;
Effective verbal and written communication skills;
Solid organizational, attention to detail, and time management skills to ensure that work related activities are completed in an accurate and timely manner;
Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization;
Highly motivated to work in an open, team environment, employing a collaborative, continuous improvement mindset.
College or university degree in Human Resources, Business, or a related field, required;
Two or more years of HR or relevant experience;
Minimum of one year in a service role with the ability to provide exceptional customer service.
Depending on the qualifications of the applicants, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
All positions require background screening. Some include criminal and/or credit checks in order to comply with regulations.
Please apply to this posting by 09/20/2018. To apply, go to jobs.transcanada.com and enter Reference Code 54301. Only applications submitted through the TransCanada Careers website will be acknowledged.
TransCanada is an equal opportunity employer and participates in the E-Verify program supervised by the U.S. Government.
Make what you do matter.
At TransCanada we dream big, think big and do big things. For over 60 years, we've had the vision and scale to deliver big things that matter to the world. From supplying reliable and efficient energy to millions of North Americans with our pipelines, gas storage and power generation facilities, we believe in making big things possible.
TransCanada is looking for people who are willing to think about the future...and think big. We're looking for people who are ready to take on the most significant challenges of their careers and define energy infrastructure in North America.
Thank you for choosing TransCanada in your career search.
Nearest Major Market: Houston
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