Human Resources Service Manager - Norwich University

Job Description:

Fulfills the mission of Norwich University by overseeing compensation, new hire onboarding, payroll, retirement, position control, audits, and unemployment claim functions. In addition, supervises staff performing tasks related to these activities.

Salary: $60,000/year or more depending on experience.

Hybrid schedule may be authorized.

Essential Functions

• Supervises and directs the work of compensation, new hire onboarding and payroll staff.

• Assesses and manages performance of direct reports.

• Ensures timely processing of employee and student payrolls.

• Maintains position control of exempt and non-exempt positions.

• Coordinates hiring processes for new employees and summer hires.

• Prepares audits and reports as required for compensation, payroll, and retirement.

• Oversees salary survey collection and reporting.

• Administrates the salary increase process and coordinates with the Finance Department.

• Ensures timely processing of unemployment claims and appeals.

• Assesses related hardware, software and processes utilized in HR functions and recommends improvements.

• Trains designated HR staff on compensation, payroll, and retirement processes.

• Leads or assists with HR projects.

• Ensures all compensation, payroll, and retirement processes comply with applicable state and federal laws and regulations and Norwich University policies.

• Prepares written and oral reports, briefings or trainings as required.

Other Functions:

• Assess the performance of direct reports and provided frequent feedback to optimize their performance.

• Maintains confidentiality of sensitive and private information.

• Communicates with employees, students, and others in a respectful and clear manner.

• Serves on University committees, councils, workgroups, or other designated bodies as assigned

• Achieves, maintains proficiency in, and utilized computers, telephones, and other job-related equipment, including related system and software.

• Speaks, reads, and writes in English.

• Communicates by telephone, email, letter, in person, or other means of device.

• Performs other tasks as assigned by supervisor.

Requirements:

• Bachelor's degree required. Bachelor's degree in human resources, management, business, or related field preferred. Relevant experience may substitute for some education.

• Three years' experience in human resources, compensation, payroll, business administration, retirement plans or closely related field, higher education, or non-profit setting.

• Certificate in Human Resources Management SHRM -(S)CP or (S)PHR preferred.

• Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook). ADP or Banner or similar HRMS experience preferred.

• Able to sit, squat, reach, push, pull and manipulate related equipment; lift 15 pounds; travel outdoors to various parts of the campus.

• Work some evening or weekend hours.

Environmental Conditions

• Indoor work at a computer workstation

• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Additional Information:

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.

Application Instructions:

Please provide a cover letter, resume, 3 references, and Norwich application.

Seeking to fill the position by June 1, 2024.

URL: www.norwich.edu